We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor Customer Service Puts Carrabba's on the List.”

Carrabba's Italian Grill
Ranked #42 of 110 Restaurants in Maumee
Price range: $21 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Romantic
Dining options: Late Night, Reservations
Reviewed December 30, 2012

Carrabba's is one of my favorite restaurants. Since we don't have one where we live, I really look forward to visiting when we're home for the holidays. Unfortunately with the way this particular store is being run, it's now on the list of places we won't go anymore. First, the call ahead seating is a joke. More than once we've heard the hostess tell someone who did not have call ahead seating that they had the same wait time as people who did have call ahead seating. So what's the point? Despite that, we were going to take a party of 12 last night for dinner. We called ahead and was told that they couldn't seat a group that large until 8:30. We offered to break up into 2 groups of 6 and they said they couldn't do it. We went somewhere else for dinner and they lost money and about 12 customers.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank lunaticcafe8128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (153)
Traveler rating
Traveler type
Time of year
Language

120 - 124 of 153 reviews

Reviewed December 28, 2012

The food was good not great, but not terrible. A typically Italian restaurant that was crazy for a Sunday night. I did enjoy the campfire martini!

Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Why do places change the way that they make things? Margarita pizza was the best here, now thick crust , huge tomatoes and soggy. NOT a good taste and the Calamari is too over done all the time.

Thank Sherrie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

The lasagna was delicious, the bread was warm and the fresh salad was served on a chilled plate.
The waiter was friendly and kept us updated when our meals were to arrive on a busy Saturday night that only required a 25-minute wait to be seated.
The tilapila fish and mashed potatoes my friend order met her hearty approval.
Nice atmosphere, too.

    • Value
    • Atmosphere
    • Service
    • Food
Thank steelerschaadt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Unappetizing salad. Chicken Parmesean is the worst. Pizza sucks too. They try new fancy dishes and forget about making the original Italian dished appetizing. I will never eat here again.

Thank Cyndy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Carrabba's Italian Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing