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“Broken toilet, dirty shower; we asked for cleaning supplies. Manager: No”

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Americas Best Value Inn - Maumee / Toledo
Ranked #16 of 19 Hotels in Maumee
Reviewed July 29, 2011

I am a 50 yr old professional traveling with 3 generations of family requiring 2 rooms. We had an unpleasant experience and would not stay here again. The building itself is newly freshened up, generally clean, and basic, as you would expect at this price. We paid for the rooms and pulled around to unload to find the manager yelling at a man in our room to get out, who apparently had been squatting there, taking a shower, with a can of Pringles on the table inside. Seeing me, he moved us to 2 adjacent rooms. At midnight we discovered the toilet did not work. I complained, and he gave me the key to the original room. I objected that it was a dirty room, a man was just showering there. He insisted it was clean. I went back to look at it; the shower was wet, a towel was missing, the tub was dirty. I demanded that he give me some cleaning supplies, I would clean the tub myself. He insisted the room was clean. He refused, either because he couldn't or simply wouldn't. He gave me a key to a room in another building, separating the family with grandmother and children. At 12.30 am I did not want this kind of hassle; my wife agreed to stay, get it over with, and would not go in the shower next morning. We moved to the dirty room. Our neighbor was setting off firecrackers in front of our car. Men were milling about with 6-packs. The place has the feel of a place for grifters, with a share of longer term tenants.
The a/c worked and provided some white noise, I was not disturbed overnight with noise. The beds seemed clean. There is something amiss when a motel will not even allow you to clean your own room. I am easy to please and do not complain easily. I do not recommend this establishment.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank DMark1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maumeemike, Front Office Manager at Americas Best Value Inn - Maumee / Toledo, responded to this reviewResponded August 2, 2011

Thank you for taking the time to write about your experience. We are continually striving to make improvements here at the hotel , working on cleanliness and most importantly, making sure we provide the best customer service we can. We are glad that you enjoyed your time with us and we hope to see you back in the future!

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58 - 59 of 59 reviews

Reviewed January 2, 2016
Google Translation

Room Tip: Am besten ein anderes Hotel/Motel buchen
See more room tips
  • Stayed: June 2015, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Susle_und_Pidu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maumeemike, Manager at Americas Best Value Inn - Maumee / Toledo, responded to this reviewResponded January 7, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn - Maumee / Toledo

Address: 150 Dussel Dr, Maumee, OH 43537-2208 (Formerly Econo Lodge Maumee)
Location: United States > Ohio > Maumee
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Maumee
Price Range: $54 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn - Maumee / Toledo 2*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Maumee/Toledo, conveniently located near I-80/90. With its charming decor and comfortable amenities, our hotel provides a warm and welcoming atmosphere to please business and leisure travelers alike. Our hotel is near the Maumee Sports Mall, Maumee Antique Mall, Lucas County Recreational Center, Stranahan Theater, Arrowhead Park, Toledo Zoo, Fifth Third Field (home of the Toledo Mud Hens minor league baseball team), Seagate Convention Center, Bowling Green University, and University of Toledo. Our hotel is also close to many local restaurants and shopping centers. Our attentive 24-hour staff is here to help make our pet friendly Americas Best Value Inn Maumee/Toledo your home away from home. Start your day right with our free continental breakfast served from 7am -10am. Relax in the privacy of your own guest room with amenities including free wireless high-speed Internet access, microwave, mini-fridge, satellite TV, hairdryer, radio, desk with lamp, and free local calls. At Americas Best Value Inn Maumee/Toledo, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Maumee Econo Lodge
Econo Lodge Maumee
Americas Best Value Inn - Maumee / Toledo Ohio

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