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“Good location and room layout, Too dirty!”

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Staybridge Suites Toledo / Maumee
Ranked #7 of 19 Hotels in Maumee
Certificate of Excellence
Massillon
1 review
“Good location and room layout, Too dirty!”
Reviewed July 17, 2010

I recently stayed in this hotel for three nights with my mom and sister. The layout of the room is nice for an extended stay. There was plenty of room with two bedrooms, a living room, kitchen, and two bathrooms. Unfortunately, when we checked in the room was dirty. There were chip crumbs on the couch and on the floor in one of the bedrooms. The dressers, desks, and nightstands were covered with dust. There were crumbs on the kitchen floor and hair on the floor in the bathroom. We also found hair in the drawers in the bathroom so we didn't use them. In the one bedroom, there were several plastic clothing tags on the floor. Nail polish stains were found on one of the comforters. The buffet staff was friendly, however, the front desk staff was not.

Although we would not stay at this hotel again, I would plan a return visit to the Maumee/Toledo area. The hotel is right next to The Shops at Fallen Timbers which we enjoyed. There is a great restaurant there called Granite City. We visited the Maumee Antique Mall and the Toledo Art Museum. We enjoyed both places and would return.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twin72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chesterland, Ohio
1 review
Reviewed July 16, 2010

We booked a 3 night stay for myself and 2 adult daughters. We had a 2 bedroom suite. The layout of the suite is nice and provided us plenty of room. The cleanliness was another matter, there were chip crumbs on the couch and on the bedroom carpet. Surfaces of furniture were covered with dust. Bathroom drawers were dirty. Sheets on two of the beds kept slipping off the mattress.
Ladies working the breakfast buffet were nice and helpful. Front desk personnel were not friendly or helpful. We will be looking for other accommodations if were are in the area again.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank falconalum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton
Level 6 Contributor
236 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed July 12, 2010

Very nice suite with 2 giant bedrooms, both with full baths, and a central living room and kitchen. Decent free breakfast although some of the days the white gravy like material wasn't too appealing. There is a happy hour Tuesday to Thursday but it is a little cheap to charge a $1 for a glass of beer or wine. Not many restaurants close by BUT there are two right in the mall that we enjoyed: Granite City Food and Brewery and PF Chang's China Bistro. You can't find a grocery store close by either in case you want to stock up on supplies. Staff was very helpful in faxing some documents for me.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miltonman196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2010

Based on tripadvisor reviews, reservations were made 8 months in advance for a suite with two queen beds. Upon arrival, I was assigned to a handicapped room with a king bed and very small pull out sofa. The room in general was very small and once the sofa bed was out there was absolutely no room to move. With two teenage kids this was not ideal for a 4 day stay. Management admitted to overbooking and changing my reserved room to this king size handicapped room. This was without my knowledge!! Although I fully planned in advanced for this trip, all my plans were now gone. At the last minute I had to find a hotle with a room to accomodate myself and two teenagers for a week. I was so fortunate that there were other hotels to accomodate my last minute changes. Outside of this the first front desk person encountered was somewhat rude. Management was a little nicer but still unable to accomodate my initial reservation. The king handicapped room was extremely small, so I was truly wanted to leave.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hrhealthcare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2010

After reading the wonderful reviews we chose this hotel. First the good points--nice room with kitchen & ample space to spread out, very clean for the most part, and good location next to new shopping area. Now the bad--with the exception of the early evening front desk clerk and the two older breakfast workers, the staff had absolutely horrible attitudes; not sure if it's the fault of how management treats them or if it's just tolerated. Guests were treated as an inconvenience. The swimming pool was hot--at least 96 degrees, even my young kids complained about it, & the water was cloudy. The temp may be nice for the middle of winter but not in the middle of the hot summer. We ended up checking out & switching to the Residence Inn, one exit North, which was much, much better. Do yourself a favor, stay away from this one until they get their priorities back in order!

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kanga85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vassar, Michigan
Level 5 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 4, 2010

Just returned from a weekend stay at the Staybridge Suites at Fallen Timbers. The hotel surpassed our expectations - the rooms were very large, the staff was very pleasant and the breakfast was nicely laid out with the usual items to choose from. We usually stay at Hilton properties, but will be returning to this hotel again. The hotel is located just across the parking lot from a huge Barnes & Noble store in the Fallen Timbers shopping area. There is also a Dillards, JC Penneys, Red Robin, PF Changs and Granite City there. This worked out great for us as we didn't even need to leave the area and I could shop while my husband stayed in the hotel. Out GPS is an older model and the address did not show up so was glad that I had mapquested the directions in advance.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VassarJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehouse,Ohio
Level 4 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 28, 2010

Great new hotel @ "The Mall At Fallen Timbers".
Top notch everything. Great rooms, breakfast, indoor
swimming pool, fitness etc. etc.
Steps from shopping and restaurants.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TAYTREV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Toledo / Maumee

Property: Staybridge Suites Toledo / Maumee
Address: 2300 Village Drive, Bldg 1800, Maumee, OH 43537
Phone Number:
Location: United States > Ohio > Maumee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Maumee
#5 Business Hotel in Maumee
#7 Family Hotel in Maumee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Toledo / Maumee 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Staybridge Suites Toledo Maumee hotel located in The Shops at Fallen Timbers, a mecca for shopping and entertainment. Our Toledo all-suite hotel, directly off of US24, just minutes to interstates I75, I475, and the Ohio Turnpike 80 90. Need a Toledo Hotel for business? Staybridge Suites Toledo Maumee is located near Toledo Downtown and companies including Dana Corporation, First Solar, Owens Illinois, Owens Corning, Anderson Inc., Libbey, Inc., Johns Manville and many more. A great location to be near Bowling Green State University, University of Toledo, Huntington Center, Hollywood Casino, Toledo Zoo, Toledo Museum of Art, Seagate Convention Center and other local attractions. When looking for corporate or short term housing as you relocate to the Toledo Maumee area, our extended stay hotel offers fully furnished suites. All suites feature a fully equipped kitchen, dining and seating areas. Suite amenities include a complimentary breakfast buffet, social receptions with evening meal Monday through Wednesday along with complimentary self serve laundry facilities, WiFi, local calls and voicemail. Our 24 hour business center allows you to stay productive while on the road. The Staybridge Suites Toledo Maumee even offers a BBQ area to prepare grilled foods or just unwind outdoors while enjoying the Fire Pit or Gazebo. Our team invites you to experience how refreshing extended stays can be whether for a day, a month or a year! ... more   less 
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Also Known As:
Staybridge Suites Toledo / Maumee Hotel Maumee
Staybridge Suites Maumee
Staybridge Suites Toledo / Maumee Ohio

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