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“the stay”

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Homewood Suites by Hilton Toledo-Maumee
Ranked #4 of 19 Hotels in Maumee
Certificate of Excellence
toledo, United States
1 review
“the stay”
Reviewed January 9, 2014

Staff service at front desk could be more helpful and respectful to guest, manager came banging on my door like she was the police when my check out date was the wrong date the hotel had- i was very upset, no one was able to help load my luggage when i was checking out. the food quality was excellent, loved the room beside the bug on my wall, the room rate was reasonable besides the other mishaps the hotel would be a dream but it a ok choice if you have to make it there.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Shawanda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Homewood Suites by Hilton Toledo-Maumee, responded to this review, January 14, 2014
Dear Shawanda J,
Thank you for taking the time to leave us your feedback. Guest satisfaction is extremely important to us, and I'm saddened to hear that we did not provide you with the exceptional service our guests have come to expect. Please allow us another opportunity to show you the level of service of which we are capable on your next trip to the area.

Sincerely,
Sandra F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Seattle, Washington
Level 5 Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 8, 2014

We stayed 4 nights over the holidays and it was a very good experience. Room was clean and staff were friendly, they even gave stockings for Christmas. Good value, would highly recommend and we will stay here again on our next trip.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationmlc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2014

Was greeted upon arrival very nicely, made us feel like the hotel wanted us there.The front desk personal could not do enough for us. Breakfeast bar was excellent. The cleanless of the room was exceptional.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Babette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2013

The staff and the room/hotel were all top quality.....my wife and I had a great time and the staff helped make it so. We used the pool, had breakfast every morning and used the kitchen in our room. Everything as great.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank leith a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC area
Level 5 Contributor
79 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 31, 2013

We stayed at this Homewood Suites twice recently on the way up and back from Chicago. The rooms were spacious and well maintained in both stays. As with the Homewood Suites elsewhere, the hotel offers an expansive free breakfast, including freshly baked muffins and fruits. We also took advantage of one of the evening meals offered during the week and they even served us holiday cookies straight from the oven. Very nice! Staff were very friendly throughout our stays and went out of their way to offer assistance. As Hilton Honors members, we also appreciated the extra points offered during the latest promotions. Definitely recommend for traveling through or local visits.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mustlovetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parma Heights, United States
1 review
Reviewed December 30, 2013

Friendly, helpful, and professional staff. Rooms clean and comfortable. Everything worked including refrigerator ice-maker. Complimentary breakfast was excellent with warm pastries and egg dishes which were very good. Fresh fruit topping for the do-it- yourself waffle was actually fresh. Very pleasant stay.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United States
1 review
Reviewed December 26, 2013

While we stayed at this hotel the staff was very friendly, the hotel is very clean and the hotel very comfortable. The breakfast was very good every morning. The location is perfect. We always stay at this hotel when we are in the area.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Grace P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Toledo-Maumee

Property: Homewood Suites by Hilton Toledo-Maumee
Address: 1410 Arrowhead Dr, Maumee, OH 43537-4016
Phone Number:
Location: United States > Ohio > Maumee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Maumee
#2 Business Hotel in Maumee
#2 Romantic Hotel in Maumee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Toledo-Maumee 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Toledo/Maumee Hotel Maumee
Homewood Suites Maumee
Hilton Maumee
Homewood Maumee
Maumee Hilton
Maumee Homewood Suites
Homewood Suites Toledo
Homewood Suites By Hilton Toledo-Maumee Ohio

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