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“worst place you could stay at”

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Baymont Inn & Suites Mason
Ranked #17 of 18 Hotels in Mason
ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“worst place you could stay at”
Reviewed October 6, 2009

upon arrival employee was standing at door smoking, lady at desk was very hard to understand and was hard to get her to understand me. we were allowed to check in early and was glad of that. it all went down hill from there. had to buy cleaner to wash tub out. mold on shower curtin, sheets to small for bed. room smell like an ash tray. and we asked for a non-smoking room. heard room next to us flush the toilet and run water. turn water on and you would not here tv. only good thing about the stay was good hot water. i wish 9i would have just read all the reviews first. would have went elswhere if i had. went to eat saturday morning and was told by desk man we were not allowed to take food or drinks back to the room. and he stood 15 feet from our table watching us eat. room had a microwave and coffee pot so went to kroger and bought us stuff to eat.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bbbbOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ohio
Level Contributor
3 reviews
Reviewed August 10, 2009

Upon arrival i had to walk by employess standing at front door smoking...had to wait on them before i could get my room keys...is that a new procedure? you would think someone could put a smoke down and turned on the lawn mower...looks like has not been mowed all summer. noone spoke much english..but then again was not friendly enough to try to speak. noone dressed in anytype if uniform.. was not sure if it was an employee or customer helping me. i was assigned to 3rd floor room and coincidentally the elevatory was broke...GRRRRRR. all this before i even get to my room ???? so far NOT impressed. room ok...too tired to examine much...however not important ... bed skirting would have made the room look SO MUCH more inviting.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QTPooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, Indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 28, 2009

I saw bad reviews but thought the fact it was 6th out of 18 hotels might mean it was improved -NOT SO!!! Front desk staff barley spoke english. The room had NO AIR running and was like a sauna when we arrived. There was hair all over the bathroom floor. The tub was NASTY! The beds were short sheeted and the water/shower from the next room was so loud we had to turn up the tv! The pool (puddle) was so unbalanced you couldn't see through the water and the chlorine was so strong my (and my kids) throat and eyes were buring in a matter of minutes. When I told the desk we would not be staying the second night like planned they didn't seem to care that I was disatisfied with the hotel. I've stayed at several hotels in the area much nice and cheaper! Wil not be back!!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkflmgo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, IN
1 review
Reviewed June 5, 2009

Service: From the moment I walked into this hotel, I was pleased with the service. The young woman at the front desk was very warm and professional. The couple working the morning we checked out were also friendly and professional.

Room: Our room was clean, the sheets were clean and the mattresses were very comfortable. The bathroom is small, but the vanity is located between the doorway and the sleeping area, not inside the bathroom, so it didn't feel 'crowded.' It was quiet--I could not hear any traffic from our room.

Location and amenities: This hotel is very close to Kings Island; it only took us a few minutes to get to the park. It's also close to a Kroger grocery store, Wendy's, Bob Evans, and Skyline Chili. There is a water park just a minute away from the hotel, as well.

Inside the lobby of the hotel was a massage chair that was available at a very reasonable cost (at the time of our visit, it was $1 for 3 minutes, $5 for fifteen minutes, $10 for 30 minutes). What a great way to unwind after a day of traveling! The pool is heated and there is a hot tub right next to it. There was a video arcade room which the kids really enjoyed. I appreciated the washer and dryer on the first floor, although the cost was a bit pricey--$2 to wash, $2 to dry--but it only took one cycle to dry our clothing, the laundry detergent was provided, and it was worth the cost to arrive home with no laundry to do.

There was a free breakfast that included eggs and sausage, waffles, apples and bananas, muffins, cereals, coffee and juices.

The only thing I did not like about this hotel was the business center hours, which are from 7:00AM to 10:00 PM. It would be nice to have 24-hour access if you are not traveling with a laptop.

This isn't a high-end hotel, but considering the location, staff, and amenities, I was very pleased. I would stay here again if we return the area.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill_in_Indiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton
1 review
Reviewed June 4, 2009

This hotel was very clean. The beds and pillows were nice and soft and comfortable. Bathroom spaceous and very clean as well. Great affordable hotel which includes a microwave and fridge in every room which sometimes can help when you order pizza and can't eat it all!! Not to mention it has " Free WiFi" so if you have a computer bring it with ya and enjoy free internet right from your hotel room. Also they have and "INDOOR Pool and Hot Tub which is great after a long hot day at the park!!! Great location by almost any fast food p0lace or restaurant that you can think of and right down the street from King's Island so no confusion there!! The staff is always ready to assist you at breakfast, and with any of those items that you might have just forgot to pack! The staff was nice enough to print us out directions that we needed to find a store in the area so they are very friendly and helpful. Even you are the type of person who does not want to skip working out the have a fitness room too!! Great hotel for great price!! If you don't book this you are missing out on a great deal!!

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tia48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Ohio
1 review
Reviewed April 19, 2009

1. No sign on main highway indicating Hotel location. Only small street sign at corner of road indicating Beach Street from online directions.
2. Employees could spend more time cleaning lobby/windows and less time outside smoking
3. Pool cold with no filters running. Spa warm, but no jets/filters running.
4. Entire building smells of smoke.
5. Refrigerator full of water from defrosted freezer section
Would spend extra money for higher quality facilites

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canton_OhioTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, TN
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 8, 2008

We stayed here Wednesday night before Thanksgiving. For the four of us it was only $56 inc tax. The room was very clean, roomy, quiet, and odor free. Beds and pillows were very comfortable. This is the second time we have stayed at this hotel. We came back because our first experience was so positive and we were not disappointed at all.

  • Liked — Cleanliness
  • Disliked — n/a
  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Gov100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mason

Property: Baymont Inn & Suites Mason
Address: 2793 Water Park Dr, Mason, OH 45040-2358
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 18 Hotels in Mason
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Mason 2*
Number of rooms: 70
Official Description (provided by the hotel):
Baymont Inn and Suite is conveniently located off exit 25 I-71. This property is under new management since March 2013. It is located One block from The Beach Water Park and one mile from Kings Island, one of the nation's premier theme parks. Baymont Inn & Suites is located only 25 minutes from the New Horseshoe Casino and Downtown Cincinnati. We offer a free scheduled shuttle service to all area attractions. ... more   less 
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Also Known As:
Baymont Inn And Suites Mason
Baymont Inn & Suites Mason Hotel Mason
Baymont Inn Mason
Best Western Mason
Mason Best Western
Mason Baymont Inn
Baymont Inn & Suites Mason Ohio

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