This winter is the third year my family has travelled to this location. The past two trips we have had wonderful times and I would give those 5 star reviews.
However this year we discovered bed bugs in our room the morning we were leaving. An inspector verified the room was infected, and the manager refunded our room fee and gave tips for preventing the spread to our home. With a family of 5, this 'prevention' is a lot of extra work, items will need to be replaced and that's still no guaruntee that we won't get them at home...
Very disappointed that this happened.
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- Also Known As:
- Great Wolf Hotel Mason
- Great Wolf Resort
- Great Wolf Lodge Mason, Ohio