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“Fit our needs perfectly”

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Holiday Inn Express Hotel & Suites Marion
Ranked #5 of 7 Hotels in Marion
Madison, WI
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fit our needs perfectly”
Reviewed April 1, 2013

We used it for a quick stop overnight to split in half a 14 hour drive. Arrived late & left early ~ nice rooms and beds, great breakfast set up for us. We saw the pool & hot tub and wished we could stay a little longer!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    24
    29
    14
    3
    1
See reviews for
25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Maumee, Ohio
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 24, 2013

In town for a volleyball tournament. The queen beds seemed more like doubles and the blankets were small. Not a comfortable night sleep. The hotel was clean and the kids enjoyed the pool. The complimentary breakfast was not that good. Egg omelet with cheese inside tasted terrible, weak coffee and the pancake machine was out of service (my daughter was disappointed in that). It was fine for a night, but I've stayed at better HIE's. Nearby are many restaurants and shopping.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaBags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marion, responded to this review, April 17, 2013
Dear LisaBags,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the inconvenience the breakfast options may have caused you. We will address these points and we hope when you return you will see the improvements made.

We look forward to having the opportunity to host you in the near future to allow you to experience our commitment to quality and service.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
188 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed February 27, 2013

I have stayed at this hotel twice on business. Overall, it is a fine hotel, particularly for a business stay, with comfortable, well-appointed rooms, the property is well maintained, and there is a nice evening reception. Also a hot breakfast in the morning -- a plus.

Main complaint: Fox News is playing constantly in the lobby. I don't need a right-wing poltical station going all the time. Pick something more neutral.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Douglas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 2, 2013

Hotel is advertised as a 100% smoke free . that is not true. The entire hotel stunk. People smoking all over the place. Manager did nothing to helps us. We had to leave in the middle of the night due o health issue related to smoke.

  • Stayed February 2013, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marion, responded to this review, February 21, 2013
Dear Karen T,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. For this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

I look forward to hearing back from you very soon.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludington, Michigan
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 29, 2013

The room I was in was clean but "dated". There were water stains on wall paper and the wall paper was peeling away. Nice fitness area with two functional treadmills, elliptical, and bike. For business travelers, the internet speed was good. The breakfast area doesn't leave you with many healthy choices. Cartons of skim milk were frozen solid and the skim milk the attendant replaced it with was outdated. There was no fresh fruit (bananas, apples). So I went without breakfast today.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhkfwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marion, responded to this review, February 13, 2013
Dear rhkfwain,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the room and the selection of the breakfast items. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 20, 2012

I was in Marion celebrating my husband's aunt's birthday. There were several family members staying at the hotel too. The staff was very nice and accommodating to all of our family. The breakfast was rather good. This usually surprises me, as continental breakfast eggs are usually gross, but I liked these. They also had a pancake machine that popped out pancakes that were good too. The beds were very comfortable and I actually had a good night sleep (which is sometimes hard to do in a hotel!!) It was clean, comfortable and convenient. I would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pat44881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 16, 2012

On 9 September, 2012, this hotel housed and hosted for 3 days a reunion of 24 US Army Veterans and their wives who were satationed in France some 50 years ago.Being one of those vets,I was very impressed with staying here since this was my first experience with a Holiday Express.The hotel is one of cleaniest hotels I have ever stayed.The very friendly front desk made you feel a privileged guest each and every day.The cleaning staff were very efficient and worked arround our schedule.Complimentary breakfast each morning was the standard scrambled eggs,with either bacon or sausage, etc, but eating in the cozy breakfast room with a stone fireplace gave it a more homely feel. Coffee is on tap 24 hours a day.Complimentary USA newspaper evey day, refrigerator and microwave in each room.The location is ideal for area sightseeing and there is a steak house and an Italian resturant within walking distance of the hotel.We stayed in a Suite and found it very accommodating and quite reasonable for the price. Our reunion was a success and this hotel played a major part. Our group traveled from all parts of the country and all agreed this was a great place to stay.If you are ever in Marion,(home of Pres. Warren Harding), I highly recommend this hotel.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jpatbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Marion

Property: Holiday Inn Express Hotel & Suites Marion
Address: 1842 Marion Mount Gilead Rd, Marion, OH 43302-5826
Phone Number:
Location: United States > Ohio > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Marion
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Marion 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The modernized 100% smoke-free Holiday Inn Express Hotel & Suites Marion, Ohio is committed to making your stay at our hotel a memorable one. Just consider us your home away from home whether traveling on business or pleasure. Marion offers their visitors culture, shopping, festivals and fine dining to enhance your overall experience. The hotel is conveniently located within the business District of Marion, Ohio right off US 23. Just minutes from local dining favorites such as Steve s Dakota Grill, Micheals Steak House & The Warehouse. Shopping at the Southland Mall offers stores such as Sears, Elder Beerman & Regal Cinemas. Whirlpool, NuCor Steel, Con Agra Foods, & Wyandot Popcorn are all within a few miles of the hotel. The Dual Rail Industrial Park houses US Yachiyo & Arcelor Mittal and is easily accessible. You can visit numerous museums including President Warren G. Harding s Home and Memorial, Veteran s Memorial Coliseum & Heritage Hall. Take pleasure in the Historic Palace Theatre s year round events. Shamrock Vineyard offers winery tours & sit down tastings. Marion hosts the annual Popcorn Festival, Marion County Fair & Christmas by Candlelight drive thru adventure. Our friendly, service oriented staff at the Holiday Inn Express Hotel & Suites invite you to experience the best that Marion, Ohio has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Marion
Marion Holiday Inn
Holiday Inn Express Hotel & Suites Marion Ohio

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