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“Nice but .....”

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Holiday Inn Express Hotel & Suites Marion
Ranked #5 of 7 Hotels in Marion
Certificate of Excellence
Reviewed January 29, 2013

The room I was in was clean but "dated". There were water stains on wall paper and the wall paper was peeling away. Nice fitness area with two functional treadmills, elliptical, and bike. For business travelers, the internet speed was good. The breakfast area doesn't leave you with many healthy choices. Cartons of skim milk were frozen solid and the skim milk the attendant replaced it with was outdated. There was no fresh fruit (bananas, apples). So I went without breakfast today.

  • Stayed: January 2013, traveled on business
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Thank rhkfwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded February 13, 2013

Dear rhkfwain,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the room and the selection of the breakfast items. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare

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65 - 71 of 83 reviews

Reviewed October 20, 2012

I was in Marion celebrating my husband's aunt's birthday. There were several family members staying at the hotel too. The staff was very nice and accommodating to all of our family. The breakfast was rather good. This usually surprises me, as continental breakfast eggs are usually gross, but I liked these. They also had a pancake machine that popped out pancakes that were good too. The beds were very comfortable and I actually had a good night sleep (which is sometimes hard to do in a hotel!!) It was clean, comfortable and convenient. I would definitely stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank pat44881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

On 9 September, 2012, this hotel housed and hosted for 3 days a reunion of 24 US Army Veterans and their wives who were satationed in France some 50 years ago.Being one of those vets,I was very impressed with staying here since this was my first experience with a Holiday Express.The hotel is one of cleaniest hotels I have ever stayed.The very friendly front desk made you feel a privileged guest each and every day.The cleaning staff were very efficient and worked arround our schedule.Complimentary breakfast each morning was the standard scrambled eggs,with either bacon or sausage, etc, but eating in the cozy breakfast room with a stone fireplace gave it a more homely feel. Coffee is on tap 24 hours a day.Complimentary USA newspaper evey day, refrigerator and microwave in each room.The location is ideal for area sightseeing and there is a steak house and an Italian resturant within walking distance of the hotel.We stayed in a Suite and found it very accommodating and quite reasonable for the price. Our reunion was a success and this hotel played a major part. Our group traveled from all parts of the country and all agreed this was a great place to stay.If you are ever in Marion,(home of Pres. Warren Harding), I highly recommend this hotel.

  • Stayed: September 2012, traveled with friends
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Thank Jpatbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2012

My wife, child and I all went for just one night stay. The room was clean, the bathroom was fine, and the bed was pretty good. Breakfast had good food compared to other hotels at the same nightly rate. I have no complaints. We would stay there again. Plus the whole place is smoke free.

  • Stayed: August 2012, traveled with family
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Thank footballhead032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

We showed up w/o a reservation and they put us in a handicap accessible room. Not a problem for us. Our room was very clean. The bed, linens, towels, toilet paper were all good quality compare to other hotels in this price range. ($100 on a Friday night) The breakfast menu was terrific for this price range. Better than several hotels that are priced much higher. Only "irritant" I had was out of the hotels control and that was a few groups/families that had "unruly" children running through the breakfast area with wet swimsuits and towels at 8 am. At least the loudness was from laughter and not crying. The staff was very nice.

  • Stayed: July 2012, traveled with family
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Thank Imphedup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

The employees were friendly and helpful. Housekeeping was good. Breakfast was good and includes a variety of hot and cold options, including a magic pancake maker. There are a number of good dining options nearby.

First world problems: Bad wifi, peeling wallpaper, broken tiles in the bathroom. I was in room 223. If you get this room and need to use your computer, request another room.

Room Tip: Don't get 223
See more room tips
  • Stayed: July 2012, traveled on business
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Thank jerbroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

Good rate for a week stay for business. Parking at this location not the best. Repair crews are in for the storms that happened two weeks ago, it seems they like to park all there equipment in the front parking lot. One truck and trailer taking up 5 parking spaces. Other the brighter side of things..... The hotel is okay, good breakfast bar in the mornings. Hotel is clean, pool is a good addition. Staff is friendly.

  • Stayed: July 2012
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1  Thank br5498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded July 27, 2012

Dear br5498,

Thank you for taking time out of your busy day to leave us a candid review. It is a great pleasure to read you enjoyed the breakfast bar and found our hotel clean and the staff friendly. I am very sorry if you had difficulties getting a parking space during your stay. I have taken note of your comments and these will be properly addressed. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us

Again, thank you for your time and staying with us.

Sincerely,

Connie D
Case Manager
IHGCare

Report response as inappropriate
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Additional Information about Holiday Inn Express Hotel & Suites Marion

Address: 1842 Marion Mount Gilead Rd, Marion, OH 43302-5826
Phone Number:
Location: United States > Ohio > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Marion
Price Range: $109 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Marion 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The modernized 100% smoke-free Holiday Inn Express Hotel & Suites Marion, Ohio is committed to making your stay at our hotel a memorable one. Just consider us your home away from home whether traveling on business or pleasure. Marion offers their visitors culture, shopping, festivals and fine dining to enhance your overall experience. The hotel is conveniently located within the business District of Marion, Ohio right off US 23. Just minutes from local dining favorites such as Steve s Dakota Grill, Micheals Steak House & The Warehouse. Shopping at the Southland Mall offers stores such as Sears, Elder Beerman & Regal Cinemas. Whirlpool, NuCor Steel, Con Agra Foods, & Wyandot Popcorn are all within a few miles of the hotel. The Dual Rail Industrial Park houses US Yachiyo & Arcelor Mittal and is easily accessible. You can visit numerous museums including President Warren G. Harding s Home and Memorial, Veteran s Memorial Coliseum & Heritage Hall. Take pleasure in the Historic Palace Theatre s year round events. Shamrock Vineyard offers winery tours & sit down tastings. Marion hosts the annual Popcorn Festival, Marion County Fair & Christmas by Candlelight drive thru adventure. Our friendly, service oriented staff at the Holiday Inn Express Hotel & Suites invite you to experience the best that Marion, Ohio has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Marion
Marion Holiday Inn
Holiday Inn Express Hotel & Suites Marion Ohio

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