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“Great Hotel”

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Best Western Plus University Inn
Ranked #3 of 7 Hotels in Marion
Certificate of Excellence
Danville, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
Reviewed December 28, 2013

This hotel has very nice rooms, beautiful lobby, nice amenities and very pleasant staff. It is centrally located to shopping district, restaurants and within minutes of downtown historic district. It is next to the Interstate and has easy access in and out of the main thoroughfare.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
Thank you so much for taking time to share your experience with everyone! I am very glad you had a good experience here at the Best Western PLUS University Inn. I hope we see you again sometime! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    80
    45
    17
    10
    12
See reviews for
55
26
19
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Marion, Ohio
1 review
Reviewed December 15, 2013

We stayed the weekend at his Best Western during a wedding weekend. The staff helping us at the desk were wonderful. Several times we had to make changes to rooms due the weather or accommodating individual needs. At all times we found whoever worked with us helpful and patient with all our needs. They also gave us a great rate for the duration. I would highly recommend this hotel for travelers.

Room Tip: Ask for a room facing the Meijer's store and away from the elevator.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
Thank you so much for taking time out of your day to share your experience with us! I am very pleased to hear that you had a great stay! We are trying our best to provide superior customer care to our guest! I hope we see you again! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosendale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 10, 2013

Very nice quality room for price. Room was clean and decorated nicely. Shower/toilet area was very tight and cramped. The service was very friendly and helpful. Had good recommendations on places to eat. Easy check-in and check-out experience. Breakfast was a little cool and dry and there was not too many options available. All in all a pleasant experience.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Eric Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
Thank you so much for sharing your experience with us. I am very happy to hear that our staff had superior customer care. We are working very hard to improve our breakfast area. I hope you chose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 2, 2013

Room was really nice. Clean, modern, up to date. So was the lobby. But the dining area. Not so much. The milk, there was none. They ran out because "We can't leave our workstation and there's just not enough room for more milk". The premade eggletes, yuck, never, unappealing. Are they even real eggs? There were no newspapers to read.

Room Tip: I always request a "quiet" room.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelMavenStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
I do want to thank you for staying with us! I'm very sorry about the breakfast experience you had. We are working harder on our breakfast area so all of our guest will be satisfied. I hope you will chose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Ohio
1 review
Reviewed November 18, 2013

I was part of a group of women who stayed at this hotel over the weekend of Nov. 8th. It was very clean, the bed was extremely comfortable and the staff was very courteous and accommodating. We had a large group of women that stayed and the staff even arranged to have breakfast ready a little early on Saturday morning as we needed to be up and out of the hotel my 7am. I would stay here again as well as recommend this hotel.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
First I want to say THANK YOU to all the women that was part of this event! Having you guys here at the hotel with us was a great experience. We appreciated every minute of it & are looking forward to seeing you guys again soon! Thank you for sharing your experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canton, United States
2 reviews
Reviewed October 21, 2013

bathroom dirty, crumbs in a made bed, staff not helpful or courteous. Took forever to check in b/c they were on the phone and didn't acknowledge us. Didn't accommodate our group with 16 rooms when we asked to use the conference room that was empty, wanted to charge us for the usage.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this review, January 28, 2014
I first want to apologize about the experience you had here at the Best Western PLUS University Inn. We appreciate you taking the time to share your experience. Please contact me directly if there is anything I can do (740) 389-1998. We do hope we can give us another chance & see how great everything is now next time you stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dalton, United States
2 reviews
Reviewed October 3, 2013

Hotel was recently remodeled and was very presentable. Beds were high and very nice. Lobby very pretty. Staff was friendly, however did not like the fact that they stood outside and smoked. Housekeeping was not great. Carpets needed swept, used Kleenex stuck in side of chair, hair all over bathroom floor, bed skirt was half hanging on floor making us wonder if bed was done up and room was very bright with lights out. Rooms were pretty, beds comfy, very good picture on tv. Would not stay at room right off elevator and directly across from ice machine again. Maybe ask for room in back and it wouldn't be as bright.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, Manager at Best Western Plus University Inn, responded to this review, October 13, 2013
Thank you for sharing your experience about your hotel stay here at the Best Western PLUS. I do want to apolagize about any issues you had! If you are ever in the area again please stop by and give us another chance to make things right with you! Please contact me directly & I will make sure your stay is great next time! -Julia Gilmore(740)389-1998.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus University Inn

Property: Best Western Plus University Inn
Address: 2117 Marion Mount Gilead Rd, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)
Phone Number:
Location: United States > Ohio > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Marion
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus University Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
This Best Western Plus is located near Ohio State University - Marion campus, Marion Technical College, Marion Colisseum and Fairgrounds, Delaware Lake, Marion County International Raceway, Kildeer Plains Wilderness Area and Big Island Wilderness Area. Completely refurbished in 2014! The hotel offers microwave, refrig and in-room, laptop sized safes in each bedroom. Fitness room and heated indoor pool as well as Jacuzzi Suites available ... more   less 
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Also Known As:
Marion Super Eight
Marion Super 8
Best Western Plus University Inn Marion, Ohio

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