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All reviews room was clean nice hotel better than average waffle machine stay comfortable guest services checking in fresh fruit grocery store on duty breakfast bar lots of restaurants front desk clerk would definitely stay here again up to date housekeeping staff an older property
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Reviewed February 23, 2013

This was the first weekend of true opening. The manager Sherry was exceptional in trying to accomodate us in every way. The rooms are beautifully decorated with new very comfortable beds, clean fridge and microwave. Heaters worked well. The bathrooms are small but clean and
functional. The new breakfast area was clean, inviting and the food was very varied and tasty. There are a few problems, jets in hot tub ineffective and doors locking system are difficult. BUT the manager was very receptive to our concerns and began to make repairs. I was very happy with the hotel, the staff and the accomodations. Give this another try.....I will be returning

Room Tip: They are still decorating the first floor, try upper floors
  • Stayed: February 2013, traveled with family
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2  Thank nikita h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at Best Western Plus University Inn, responded to this reviewResponded March 28, 2013

Thank you for taking the time to provide your feedback regarding your stay at our hotel.

I apologize about the jets in hot tub & the door locking mechanisms. Since your stay we have made some adjustments & repairs on both issues. Door locks are functional & jets are working properly now.

We look forward to seeing you again when you travel through the Marion area.

Once again thank you!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

This hotel is conveniently located off I-57. The desk clerk was very friendly and helpful. The room was clean and free of smells.The hotel had free wifi in the room and a computer by the front desk. Breakfast was okay but there was plenty of seating. Overall a good value.

  • Stayed: February 2013, traveled with family
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    • Location
    • Sleep Quality
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Thank Steve00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2017 via mobile
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Stayed: September 2017, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.