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“4th of July weekend”

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South Beach Resort Hotel
Ranked #2 of 3 Hotels in Marblehead
Sterling Heights MI
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“4th of July weekend”
Reviewed August 26, 2014

We had last minute changes in our vacation (hurricane Arthur) so we call SBR and they were so accommodating to us. The service was exceptional. Accommodation were great. Great place for families. highly recommed!

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Frankswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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    44
    33
    46
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116
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
Niles, Ohio
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed August 14, 2014

Don't get me wrong....this is not a terrible place but I think you could probably do better for the money. Our room was on the 3rd floor with a decent view of Lake Erie. The room itself is clean but some updating is needed - paint is chipping around the doors, etc. This resort has a bit of an identity crisis - they claim to be a Resort Hotel but it's closer to a campground than any resort hotel we've ever visited. There are many cabins that line the property in front of the hotel which give it a very campy vibe. It's probably fine if you have a large group that wants a place to get a lot of people down. Something that turned us off was the daily/nightly hoe-downs that took place right in front of our balcony. Large groups put up tents and just partied away. It was loud and hard for us to enjoy the lake-front balcony room that we paid extra for.

They claim that they have 3 pools, one of which is a "quiet" adult pool. However, when we were there at least 40 people were down there at the "quiet" pool and at least 20 of them were loud kids, running and jumping into the pool and hot tub. One guy even brought some kind of old boom box and blasted his music...and that was the "quiet" pool. Obviously, no one is really monitoring the grounds.

We've been to many hotels that include a free breakfast in the stay....most of these businesses do a pretty decent job with their breakfast fare. The SB also claims to have breakfast included. However, the low quality sweet rolls and limited variety of cereal, etc. makes this a not very appealing breakfast option. They ABSOLUTELY need to buy a couple more toasters - it's ridiculous to make guests wait in a long line for a half hour just so they can make some toast. The breakfast for us was pretty much a waste of time - we did it once and that was enough.

We have to say that while we really like the concept of a hotel that has lake-front rooms, this one has enough negatives that we'll probably be looking to stay somewhere else next time.

  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank ds521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 11, 2014

The overall appearance is ok. Rooms are small for the price. There must be little to no insulation. We could hear our neighbors conversations and above our room we could the people walking back and forth. The jacuzzi tubs can not be used after 10 pm due to this problem. Our bed was broken and sat on the floor. It
took 2 trips to the hotel desk to get this fixed. Our toilet also overflowed n the middle of the night. Will not be returning.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cardu75531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altamont, New York
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 5, 2014

Our family reunion was recently held here. Villas and hotel rooms are available. 3 pools, playground, volleyball, fishing are on the premises. A log fire was set and lit every night, all ready for our s'mores! Location to all the other islands and amusements are very close. We will definitely go back.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairview Park, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2014

Stayed for a long weekend with my family, including three young children. We had a blast. Pools were clean and fun. Beach close by. My cousins brought his boat over for the day. Kelleys Island Ferry is close by. Lots to do within 15-30 minutes, but you don't have to leave because it is so much fun at the resort! Many other families similar to use were present and also having a blast!

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 28, 2014

My family (husband, daughter and I) stayed in the hotel for a long weekend. The outside gives a deceivingly good impression. The hotel rooms themselves are nothing to get excited about, and our room had a list of issues so long it borders on ludicrous. The only people I ever saw working looked like KIDS, maybe 21-22, so we reluctantly, and perhaps wrongly, didn't bother to bring up most of our concerns. For what this room cost per night, this hotel should be MUCH nicer than it is. In no particular order, this is what we encountered:
The beds are very old and flimsy. One of the beds' box springs was broken and wouldn't stay on the frame of the bed, one entire side sagged almost to the floor when we sat on it. My daughter managed to sleep in the middle of the bed.
On our first morning, we noticed water dripping from the ceiling light fixture nearest the door. We did call the front desk and reported this, as it is of course a fire hazard. We had no follow up or response. The next morning, we could hear the people upstairs showering and the leak was back. We notified the front desk again and were told the maintenance man was at church (Sunday), but she would definitely let him know. Again, no follow up or evidence anything had been addressed.
This brings me to the noise--not only can you hear your neighbors showering, you hear every move they make on all sides. The walls and floor/ceilings must be paper thin.
The separate vanity sink was HORRIBLY clogged from the time we checked in. Not a crisis but really pretty gross and makes the sink difficult to use. It filled up quickly even while trying to wash hands or brush teeth.
The light fixture between the beds did not work.
The "continental breakfast" was HORRIBLE. Granted, it was described as a cold breakfast, which is fine. There was bread, mini muffins, the only bagels were the flat, sandwich-style bagels. WHO DOES THAT?? Just small individual butters, no cream cheese or peanut butter. There was a bowl of apples and oranges that still had the produce stickers on them, I suspect not washed. On Sunday morning they ran out of coffee. There were a few containers of peach yogurt and 3 types of cereal.
Our room was a first floor "queen view" room. The view of the lake, while a bit far, was nice, we could see the lake from our room, though depending on the room you were in, that would not be the case. There was a small patio with 2 chairs for sitting and apparently, smoking. There were multiple occasions when I smelled cigarette smoke clear into our room because the air unit was drawing in smoke from an adjacent patio. YUCK.
The continuous fan button on the air unit didn't work. The room at times felt very musty and stuffy.
On the first morning housekeeping did not make our beds and the housekeeping consisted of replacing the towels and toiletries and emptying the trash. I'm never above making my own bed, but for the price we paid I expect the room to be really clean each day. It was not. I did ask the front desk about housekeeping when we informed them about the leak in the light and she passed it on. The second day the beds were made.
Several other reviewers have mentioned the rough towels. Let's just say, you won't need that loofah.
I utilized the laundry facilities; the washer and dryer were functional, but the laundry room was very musty and not clean at all.
Calling the place a resort is a fantastic overstatement. As I said, there were so many issues after a while it just felt ridiculous. The kids working there were pleasant, they let us use the microwave in the breakfast area to pop popcorn one night, (there aren't microwaves or fridges in the rooms). But I'm not convinced that if I had reported all these things as they came up that anything other than me being branded as a crabby, demanding lady would have occurred. I have had much more pleasant hotel stays at chain hotels that were half the price. Under no circumstances would we stay here again.

Room Tip: Go to the Lightouse Inn, Marblehead. It was full. :(
See more room tips
  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Adrienne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2014

Our family of 17 spent a week in two cottages. We rented a villa and a cape cod cottage. The good - it's a great place for families with children as there are LOTS of family-friendly activities on site and nearby. The pools were great. The atmosphere is very casual and laid back which is exactly what we wanted. It almost had a campground atmosphere. The kitchen was well-equipped. The bad - the cottages needed a thorough cleaning (corners, bathroom vents, under furniture, etc.) but the kitchens and bedrooms were adequately clean. It appears as though only superficial cleaning has been done for quite some time. The cape cod cottage sleeps 12 people, has two bathrooms, but only has one shower. The larger bathroom has a two person jacuzzi which is great for a romantic stay but someone wanting a romantic vacation probably wouldn't rent a 12-person cottage. With a good cleaning, I'd give the place four stars. With another shower, as well, I'd give it five.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank LetsGetOutOfHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about South Beach Resort Hotel

Property: South Beach Resort Hotel
Address: 8620 E Bayshore Rd, Port Clinton, Put-In-Bay, Sandusky, Marblehead, OH 43440-9719
Location: United States > Ohio > Marblehead
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Marblehead
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — South Beach Resort Hotel 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
8 1/2 Acres waterfront resort, with three heated in-ground pools, private sand beach, Jacuzzi, tennis courts, basketball court, 38 boat slip marina. Centrally located near Sandusky, Cedar Point, Put-In-Bay, Port Clinton, Lake Erie Islands ... more   less 
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Also Known As:
South Beach Hotel Marblehead
South Beach Marblehead
South Beach Resort Hotel Ohio/Marblehead

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