I was pleasantly surprised with my stay at this Mansfield Quality Inn. Everything was very clean and neat. The staff was friendly and answered questions and concerns promptly. I had not stayed there previously opting to stay at the Hampton Inn because of their reputation for cleanliness. But I think this location went thru a couple of ownership changes or name changes and restorations and came back better. It is definitely comparable to the Hampton Inn (if not) better in every area, except for one. I cannot give it an excellent rating because there is no elevator. Not even a service elevator for the cleaning crew. I am not sure how they get around the Americans with Disabilities Act, other than not booking when there are no available rooms on the first floor for people with disabilities. I prefer the top floor because in the past I have been kept awake by running children and inconsiderate adults that stomp and whatever else that make noise to the wee hours. I am also disabled where I cannot carry a bag up a flight of stairs. I did ask for help and someone brought my bag up.
I was in the Mansfield area because of illness in my family and the location of this property was very close to where I had to go. It is close enough to shopping and restaurants (McDonalds is cross the street) approximately five to seven minutes to the mall and other shopping and food.
Breakfast selection was very adequate, I did see the pool and whirlpool but my key did not work there or at the business center, maybe I had to get a key from the front desk. I did not ask because it was not an issue at the time.
Overall, I would stay again and I would recommend to others. Hospitality and service never fails when you are competing with the bigger hotel chains.
- Official Description (provided by the hotel):
- 2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Ohio State Reformatory, Kingwood Center, Biblewalk Museum, and the Carousel District. The Ohio State Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Our onsite Fitness Center will be completed in June, 2015. Also, the largest indoor pool in the Mansfield area with a hot tub and a dry sauna. We pride ourselves with having the friendliest and most accomodating staff. Our housekeepers keep our rooms top notch and spotless! ... more less
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- Also Known As:
- Comfort Inn Mansfield
- Mansfield Comfort Inn
- Quality Inn & Suites Mansfield, Ohio