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“Excellent time!” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #6 of 15 Hotels in Mansfield
Certificate of Excellence
1 review
“Excellent time!”
5 of 5 stars Reviewed June 13, 2013

We really enjoyed the accommodations and excellent customer service provided by the staff and management at Quality Inn! We thoroughly enjoyed the pool, hot tub and sauna. The experience was enjoyable and we were treated like family. Great job, Quality Inn!

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mark43130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, June 15, 2013
Just like the Italian restaurant, when your here your family! Thank you for your wonderful review, it is much appreciated and I will share it with my staff! I am very happy that you had a great experience during your stay. We strive to have the best guest service, clean and maintained rooms and a great breakfast for our guest, and I am pleased we have delivered that for your stay! Hope to see you very soon, take care!
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97 reviews from our community

Traveler rating
    51
    35
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

This is about what one would expect for a Quality Inn. Rooms and suites are adequate. One would prefer a bar and restaurant, butou can't have everything. Staff was friendly and accommodating. Didn't use the indoor pool, but it was an attractive area.

Stayed June 2013, traveled with family
Helpful?
Thank Ellie1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, June 13, 2013
Thank you for your kind words and comments for your stay here at the Quality Inn & Suites. Yes, I must agree I would love to have a bar/restaurant but it wasn't in the structure plans however, we are only 3 minutes away from any chain restaurant in the Mansfield area! Also, every Tuesday evening we have a Manager Reception with dinner and complimentary adult beverages for all our guest. Our pool is the largest regular indoor pool in the area and is a great way to spend the evenings to relax after a long day, hopefully during your next visit you'll have time to take a swim!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumerco, West Virginia, United States
1 review
5 of 5 stars Reviewed June 6, 2013

Very friendly, helpful staff. Very quiet and enjoyable. Room was very clean and very roomy. The morning breakfast was way more than expected. It was excellent. Pool area was amazing. This was a very refreshing place to stay with many attractions, shopping & restaurants to choose from with in minutes from the hotel. Will definitely plan on staying at this facility again. Also wanted to say that Cheryl was an awesome employee who gave us a very refreshing welcome after a long drive.

Room Tip: We had an end room in the back near the pool and we loved it. Not all the main traffic from the fro...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LoriB95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, June 13, 2013
Thank you for your wonderful review of our property it makes me so happy that you had a great stay. We strive to have the best guest service, rooms and breakfast for our guest in the Mansfield area. Cheryl is a true gem and she will be so grateful for you mentioning her in your compliments. We aim for excellence and I am happy we were able to achieve that with your stay, hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
128 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed June 3, 2013

We were given an upgrade due to our platinum membership in Choice privileges. We always order twin bed rooms, preferably on the ground floor. This suite had a pull out bed from a sofa. It is not a heavenly bed, but it is definitely better than the bunks we had in the army. The blanket was a bit thin, but then it was just like being back in uniform.

The bathroom was above average with a washbasin to put all your toiletries and your spouses as well. The shower gave an unusual water sprout and was a luxury. The room had two TV's both with very good images. It was more or less perfect.

The hotel has an agreement with a fitness center not too far away, but we did not use it.

In the evening we had a meal in «the kitchen» at a pair of bar stools. Nice an efficient. The coffee from the reception was probably from the morning, so we made our own in the room.

The Internet connection was below par. It broke down in the evening and in the morning it was down again. I used a router named «hotel», but that was almost as slow as a dead donkey; i.e. 2-30 K bit/s.

The breakfast was one of the better ones. Instead of the scrambled eggs, there was some delicate small omelets that tasted delicious together with «hamburger» sausages.

A kid left his apple half eaten on our door handle. There are pigs everywhere and they grow up eventually to be even larger pigs. Doesn't today's kids have parents with some kind of self respect?

We paid $ 122 and it was well worth it.

It was just what a Quality Hotel is supposed to be, nice and mainly efficient. Would I come here again? Definitely if I did not live across “the pond”.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank phagerup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, June 4, 2013
We do enjoy our CP Members and treat them well when they choose to stay with us! Thank you for your wonderful comments on our property during your stay. Your feedback is much appreciated and I will share it with all my staff. We are currently working on the internet issues, just had an equipment upgrade to resolve the issue but to no avail. I do apologize for the inconvience of the other guests children, who would think to put a half eaten apple on someones door lock! We try our best to give our guest a great breakfast with a menu that is ever changing to keep it from getting boring, I am happy you enjoyed it. I hope the next time you skip the pond that you will come back to Mansfield to stay with us again! Safe Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Kentucky
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 1, 2013

Friendly, helpful staff. The hotel was quiet and restful after a long day of driving. The room was very clean and well proportioned. The hotel advertised a deluxe breakfast and I have to say that it was. As well as bagels, cereal and the other usual fare, we had cheese omelets, bacon and excellent biscuits and gravy. Just a nice place to stay.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kyred100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, June 2, 2013
Thank you for your time to write your wonderful review, it is much appreciated. I am pleased you had a great experience during your stay and that we reached your expectations of a clean and maintained room with great guest service. I will definitely share your review with my staff as it helps to maintain their services to our guest. Your feedback of the breakfast is much appreciated as we try to provide the best (hotel) breakfast in Mansfield and we are ever changing items to satisfy the guest needs/wants. Thank you again and hope to see you again on your next trip to Mansfield!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2013

Last weekend we had the pleasure of staying at your facility. We were extremely impressed not only with the cleanliness but the clean and refreshing scent that ran through out the facility. The staff was very friendly and helpful, always with a smile. Our room was a suite with a kitchenette. We also appreciated the double door mini refrigerator. The freezer section was cold and large enough to fit for the ice packs we use in our cooler during our travels. This may seem like a small thing, but is a much appreciated amenity when trying to keep soda and lunch meat cool while traveling. Thank you for a nice stay, we will be back next year when we attend our event.

Stayed May 2013
Helpful?
Thank Shafo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, Manager at Quality Inn & Suites, responded to this review, May 20, 2013
Thank you for your time to reveiw our property. We strive for great guest service, clean and maintained rooms, and our guest departing with the perseption of great value for thier stay. I am proud that we have acheived this goal for your stay with us! It is the small details that can make or break a guest stay, so the small details matter to us! I appreciate you rave review and will share it with my staff! Hope you come to see us again soon, have a Quality summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yukon, Oklahoma
Level Contributor
129 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 16, 2013

I stayed in Mansfield for 2 1/2 weeks on business. I started at the Best Western on the other side of town because it was rated highest in town but that is not good information. Not only is the Quality Inn less expensive but I was able to get a two room suite. This Quality Inn used to be a Comfort Inn but has been completely remodeled. The rooms all have new furniture and are clean. The beds are comfortable and quite. This hotel is great for business travelers and for families. This hotel has one of the nicest indoor pools I have seen. I travel a lot and have never seen a hotel for under $90 a night this nice. The only downfall is the hotel is located on the older side of town with few restaurants close. There are a new McDonalds and a new Bob Evans across the street, however only one exit up there is all the big chain restaurants. The morning breakfast at the hotel is free and offers hot food and beverages.

Room Tip: . No elevator to second floor but many rooms available on both levels
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank chuckghutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry M, General Manager at Quality Inn & Suites, responded to this review, April 22, 2013
Thank you for taking your time to review our property! I appreciate the wonderful review and will extend your compliments to my staff. We strive to provide a Quality stay for all our guest with great customer service, clean and maintained rooms, and a sense of great value. Hope to see you back soon!
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 500 N Trimble Rd, Mansfield, OH 44906-2102 (Formerly Comfort Inn North)
Phone Number:
Location: United States > Ohio > Mansfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Mansfield
#6 Business Hotel in Mansfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 92
Official Description (provided by the hotel):
2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Ohio State Reformatory, Kingwood Center, Biblewalk Museum, and the Carousel District. The Ohio State Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Our onsite Fitness Center will be completed in June, 2015. Also, the largest indoor pool in the Mansfield area with a hot tub and a dry sauna. We pride ourselves with having the friendliest and most accomodating staff. Our housekeepers keep our rooms top notch and spotless! ... more   less 
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Also Known As:
Comfort Inn Mansfield
Mansfield Comfort Inn
Quality Inn & Suites Mansfield, Ohio

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