I hardly know where to start complaining about the hotel. I have been using Expedia often for years and never expected to book a hotel like that Econo Lodge. It had none, none I repeat, of the amenities listed, not even a clock. It was filthy, and as a woman traveling alone I really feared for my safety there.
I did file a complaint that night with front desk (moved rooms, the bath tub was filled with hairs and the room smelled of dirty socks - the 2nd room really as bad) and was so furious about getting stuck there I called Choice Hotels at 8 pm soon after I arrived to tell them the place is shockingly bad. The restaurant is boarded up, dilapidated, the pool is filled with concrete with weeds growing out of it. No other businesses in sight of the desolate hotel - except for the boarded up, bright green Rainbo Spa next door and the Gentlemen's Club half a mile away!
This was unbelievable. If I hadn't driven a UHAUL by myself for 350 miles that day I would have kept going.
The shower curtain was ripped, as were the lamp shades. The carpet in the hall was filthy and frayed, the room's 2 chairs had huge, disgusting stains on them.
I don't know how websites vet places, but this hotel is not at all what it says it is on the Expedia site.
I even took pictures - my favorite is of the back of the door of my 2nd room where the room rates/safety info should be - there was only a black sticker with a skull and crossbones on it. Yikes - beware is right!
Signed, A not that picky frequent traveler...
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- Also Known As:
- Heritage Inn Mansfield, Ohio