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“nice clean rooms,, like”

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Best Western Richland Inn-Mansfield
Ranked #5 of 15 Hotels in Mansfield
Reviewed August 1, 2012

Nice, clean room with a good bathroom. Free hot breakfast. . Good breakfast, but be there well in time! It's taken away a few minutes before deadline (12 AM) and if you get there 20 minutes before its hardly... good pool area and shopping censters near by...

  • Stayed: July 2012, traveled with family
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1  Thank bob e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this reviewResponded August 3, 2012

Thank you for staying with us. We do our best to provide clean rooms for all our guests. I am sorry that we failed on this occasion for you with our breakfast. We try to keep everything fresh and well stocked everyday and provide our breakfast free from 6:30am-9:30am. We hope that you will visit us again if in the area.

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252 - 258 of 276 reviews

Reviewed July 21, 2012

Good Price, nice place, Owner said HD services will be Installed in 3 months.. pool, breakfast, services, good.....

  • Stayed: July 2012, traveled as a couple
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1  Thank diana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this reviewResponded July 23, 2012

Thank you for staying with us. Yes, we are getting HD services very soon and are excited to offer faster internet and better programing for our customers. We hope to see you again when in the area.

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Reviewed July 4, 2012

Comparable to a higher-priced room, we prepaid and saved about $30. Perfect setup for an overnight stay while we visited friends on the first leg of a longer journey. Desk staff was friendly, and accommodated a change from our third-party reservation.

  • Stayed: July 2012, traveled on business
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1  Thank betsywuebker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 5, 2012

Thank you for staying with us, it was a pleasure being able to accomodate your overnight room requirements. We are glad that we could fix the problem from your third party reservation. We hope that you have a safe trip and hope to see you again upon your return to Mansfield, Ohio.

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Reviewed July 1, 2012

We've stayed twice as a half way point between Fl and OH. The room was clean, the kids, loved the pool and hot tub, the breakfast offered enough options; waffles, cereal, hard cooked eggs, yogurt, pastries, coffee, tea, AJ and OJ, and fresh apples... (though it would be nice to get a banana.) Desk staff was friendly and it's pet friendly too (we had our cat with us.) The lobby are was great with fire place. Free WiFi was easy to log onto and fast. there are several restaurant in walking distance such as, Apple bee, Bob Evans and a mexican place are walk to. It's not the Ritz, but as a low priced stop over, it was much better than I expected.
Liked: Rooms, Service, Location, Value, Food

  • Stayed: June 2012, traveled with family
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1  Thank joe s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Thank you for coming to see us again, it was a pleasure to hear that you enjoyed your stay. We strive to make sure that our guests feel at home and do our best to provide superior customer service. We hope to see you again in the future and welcome your feline companion.

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Reviewed June 25, 2012

The Best Western Richland is an OK hotel, but not what we expected for over $100 a night (discounted rate). While the first floor room was reasonably quiet, there were flaws that made our stay less than comfortable.

These included very lumpy pillows, poor drainage (particularly in the sink), a poor shower experience (pressure seemed inadequate) and a breakfast billed as hot...but instead consisted of the usual continental breakfast items, a few microwave-heatable things and the ubiquitous waffle maker. Then there was the security door that had its handle taped open. Not exactly secure despite having a card reader. And there was a nice HDTV but alas, no HD service.

The drainage issue appeared not to be isolated to our room; one down the hall had towels spread outside it and a fan to dry the carpet.

The motel is well located, not far from the highway and with quite a few restaurants nearby. We were told there was a walking path to reach the restaurants, but ended up driving after we didn't find it.

All in all, it was an OK stay...but not worth what we paid.

Room Tip: Consider a floor other than the first; we experienced noise from above.
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  • Stayed: June 2012, traveled as a couple
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1  Thank SusanAndJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

We are sorry to hear that you did not have an excellent stay with us. We are taking your feedback back to our department heads to take corrective action to make sure that your concerns are addressed. Unfortunately our rates do go up during special events and race dates. We recommend booking in advance if possible so that you are advised before arrival of any increase from our normal rate caused by these events. We hope that you will choose us again upon your return to Mansfield, Ohio so that we may provide you with the excellent service you deserve!

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Reviewed June 7, 2012

I was extremely happy with our stay and the hotel in general! Everything was clean, the staff could not have been more helpful/friendly (I can't say that enough!), and absolutely no issues with having a well behaved dog stay with us and in the room when we were out! It is not a 5-star hotel, nor does it have 5-star prices and 5-star attitudes. The breakfast room was clean, efficient and the food more than most with waffels and egg/sausage sandwiches and the pool/hot tub was well maintained, clean and nice. Again, the staff is the STAR of the place! Very helpful and just nice.

Room Tip: They have smoking and non-smoking rooms so make sure you specify which you prefer
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  • Stayed: May 2012, traveled with family
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2  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this reviewResponded June 8, 2012

Once again it was our pleasure having you and your pet stay with us. We strive to make everyone feel welcome and at home and that includes pets as they are part of the family also. We hope to see you again on your return to Mansfield, Ohio.

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Reviewed May 22, 2012

We had a nice stay here while traveling from Ky to NY. The room was clean and comfortable and well maintained. The hotel is dog friendly and there are plenty of safe places to walk that are away from traffic. Excellent stay for the price.

  • Stayed: May 2012, traveled with family
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2  Thank bluegrassgirl59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this reviewResponded May 24, 2012

Thank you for staying with us and bringing your four legged companion. We welcome pets and hope to have you stay with us again if you are in the area.

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Additional Information about Best Western Richland Inn-Mansfield

Address: 180 E Hanley Rd, Mansfield, OH 44903-9039
Phone Number:
Location: United States > Ohio > Mansfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Mansfield
Price Range: $66 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Richland Inn-Mansfield 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
The Best Western Richland Inn-Mansfield strives for excellent customer service and comfortable rooms. This Ohio hotel is near Snow Trails Ski Area, Mid Ohio Sports Car Course and Mohican State Park. ... more   less 
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Also Known As:
Best Western Mansfield
Mansfield Best Western
Best Western Richland Inn-Mansfield Ohio

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