I stay in Marriott brand hotels 40+ weeks a year, but this was a very disappointing first stay at this Fairfield Inn. The room had multiple problems, beginning with the TV having audio but no video. I had to unplug the TV power cord for 10 minutes and plug it back in before I was able to get a picture. Other problems included the microwave having no power, even though it was plugged into a live plug; the pull rod missing on the curtain; the iron being an auto-off so that I had to keep unplugging and plugging it back in to get it to heat and the spray feature not working; and the carpet being so dirty that just a few minutes of walking in my sock feet was starting to turn the bottom of my socks grey. I arrived late at night and it wasn't until I had unpacked that I started discovering all of the problems, so it really wasn't worth it at that point to pack everything up again and change rooms. I will say that aside from the dirty carpet, the room and bathroom were very clean, although the bathroom linens were quite thin. I know that the hotel is undergoing some renovations, but that has nothing to do with the very poor oversight of this room that should not have been rented in this condition. First impressions are everything, so I will not return to this hotel.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Ontario Mansfield hotel located in Mansfield, OH is near the Richland Mall and The Ohio State University of Mansfield. Guests of our Marriott hotel start their morning with complimentary hot breakfast daily, stay in spacious guest rooms with modern decor, enjoy free WiFi and access to our indoor pool & hot tub. Our location places us near Downtown Mansfield and the Ohio State Reformatory, and near the businesses of PGW, StarTek, Inc. and School Specialty. ... more less
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- Also Known As:
- Fairfield Inn Mansfield
- Fairfield Mansfield
- Mansfield Fairfield Inn
- Fairfield Inn & Suites Mansfield Ontario Ohio