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“Clean hotel, good location”

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Hampton Inn Mansfield/Ontario
Ranked #2 of 15 Hotels in Mansfield
Certificate of Excellence
Reviewed August 9, 2013

Have stayed at this property two times. Clean room, good bed. Close to restaurants and shopping. Not far from Ashland University campus. The breakfast is good. Friendly staff. Its what you would expect from a well run Hilton property. Thanks!

  • Stayed: May 2013, traveled with family
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Thank Globalman2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 - 235 of 277 reviews

Reviewed August 8, 2013

Jeremy was very friendly and attentive at check in and got us checked in quickly after a long day at Cedar Point. The beds were so soft that we all slept like babies. The breakfast was very good in the morning and it was kept well stocked.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Melanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

We will return to this Hampton. It is in a great location, it had great service and was modernly updated. And the you cant beat the free breakfast, although i dont belive the hotel staff should be partaking in it as well..... are we paying for that?

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

recently stayed at this hotel for AMA Vintage Days. It is close to the Mid-Ohio Race Course and has a great choice of restaurants nearby. Staff was very friendly & the room was clean. Bed was very comfortable. Would definitely recommend this hotel. I will stay here again in the future.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank socialbutterfly2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

Traveling through on way to family vacation in New York. Just stopped over for the night, wonderful stay. Clean, staff friendly, great breakfast. Everything we needed. Couldn't ask for anything more. Would stay here again.

  • Stayed: July 2013, traveled with family
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Thank Judysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Would not go back. Staff was not helpful, rooms were over-priced and the room temperature was never comfortable. Woke up numerous times early in the morning from staff yelling and doors opening and closing.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MansfieldHI_GM, General Manager at Hampton Inn Mansfield/Ontario, responded to this reviewResponded July 12, 2013

Dear Jennifer,
As General Manager of the Mansfield Hampton Inn, I am concerned when a guest has a stay that is less than 100% satisfactory. I would like to apologize on behalf of the hotel and our team. Our goal is to provide the best accommodations and service and I regret that this did not occur during your recent visit. Thank you for bringing these items to my attention and allowing us the opportunity to improve our hotel.

Sincerely,
Kerri Lindner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013 via mobile

Had two rooms here for an overnight and just wasn't impressed. The first two they gave us smelled of smoke and had stained bed covers. On the way back to the desk, a couple we ran into mentioned they tried to give them one of those rooms the previous night. Staff handled it well and shifted us upstairs to better rooms. Rooms were nice, but not the quietest. Overall it was decent for the accommodation and value received. Breakfast was typical Hampton fare; I wish they would do away with the western omlettes though.

  • Stayed: July 2013
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Thank DSGAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MansfieldHI_GM, General Manager at Hampton Inn Mansfield/Ontario, responded to this reviewResponded July 9, 2013

Dear Guest,
Thank you for taking the time to provide your feedback regarding your recent stay with us. I want to personally apologize that we did not provide you with the experience you expected while staying at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are being addressed. We value you as a guest and I do want you to know that your concerns are our concerns. We hope with our efforts to improve every stay for our guests, you will try the Mansfield Hampton Inn again next time you stay in the area.

Sincerely,

Kerri Lindner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Mansfield/Ontario

Address: 1051 North Lexington Springmill Road, Mansfield, OH 44906
Phone Number:
Location: United States > Ohio > Mansfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Mansfield
#4 Business Hotel in Mansfield
Price Range: $95 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Mansfield/Ontario 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Start your day off right at the Hampton Inn Mansfield/Ontario hotel with free hot breakfast, WiFi and access to our fitness center and indoor pool. Feel right at home with the soft seating and clean and fresh Hampton bed(R) in your room. Discover quaint shops, NASCAR racing and skiing, all set beneath the Appalachian Mountains near our Mansfield, Ohio hotel. From the city's remarkably preserved historic homes and museums to our lush gardens, you'll find plenty to do once you check into our convenient hotel in Mansfield, Ohio. ... more   less 
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Also Known As:
Hampton Inn Mansfield/Ontario Hotel Mansfield
Mansfield Hampton Inn
Hampton Inn Mansfield/Ontario Ohio

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