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“Continues my new-found appreciation for Holiday Inn” 4 of 5 bubbles
Review of Holiday Inn Mansfield Conference Center

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Holiday Inn Mansfield Conference Center
Ranked #6 of 15 Hotels in Mansfield
Certificate of Excellence
Tulsa, Oklahoma
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Continues my new-found appreciation for Holiday Inn”
4 of 5 bubbles Reviewed September 11, 2013

After having sworn off Holiday Inn for years, I recently stayed at one in Austin for business, because that's where my company booked. I must say, I was pleasantly surprised, and have since stayed at two others, including this one, and have found both to be just as nice. At this Mansfield location, my first contact was with Rick, who helped me get a great room at the best price, even with just about an hour's notice. He was very helpful and friendly.

The physical accommodations lived up to what I've now come to expect, meaning very tasteful decor, great lighting throughout, and a large comfortable room. And of course the most important thing, everything is spotless! Yes, it's not in the greatest area, but as another reviewer noted... it's Mansfield; I'm not sure there are any good parts of town.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank teddw2ds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    52
    50
    33
    10
    6
See reviews for
39
27
9
52
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Ohio
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

I stayed there for 7 days in April while working in the area. The Staff was very friendly and accomadating. The rooms was very nice and also enjoyed the flat screen tv. The hotel is very nice and well kept. Room service was also nice. The hotel is situated in Downtown Mansfield. The area surrounding it is not the best but I did not have any problems while I was there. I was in and out several times during the day and evening.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester Hills, Michigan
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed August 29, 2013

This is a Hotel in a old Midwestern Town that has seen better days. I love places like this for their history. I always wonder what went wrong. The Holiday Inn here is getting a little tired, but I don't mind staying there due to it's location for my business travel and the employees are always GREAT. The rooms with two Queens are kind of cramped so try for one with a King. I've never had a problem, but the parking situation could be better/safer so just be prudent as to what you leave in your car. Did I mention that the staff is GREAT?

Room Tip: See my previous comment.
See more room tips
  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bonfire248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mansfield Conference Center, responded to this review, September 13, 2013
Dear Bonfire248,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, We’re sorry we fell below your expectation regarding the property and room condition and parking arrangement. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 17, 2013

This hotel sits in a not so safe looking area. It seemed to be a lot of people swimming that were not staying at the hotel. The bartender was sketchy, I'm pretty sure the cash we spent on our beers never entered the register. 3 stars is over rating this hotel.

Room Tip: Don't stay here if your worried about your safety.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Stone1897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mansfield Conference Center, responded to this review, September 10, 2013
Dear Stone1897,

Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We appreciate your feedback as this is our best resource for improving guest services.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnstown, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

The hotel is not in a great area of Mansfield, but I don't think there are many in Mansfield. The hotel itself is decorated very nice and kept well. The restaurant had good food at a decent price. The staff was helpful and friendly. The pool and sunroom area are really nice.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jojo394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
183 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

I stayed here on a recent business trip to Mansfield, and it is a well-run, business class hotel in the downtown of the city. The rooms were comfortable, and the place is well run. I will return there when client needs dictate.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Douglas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed July 29, 2013

Being a Holiday Inn, you know more or less what to expect. Our room was clean and modern, the pool was nice. The location seemed slightly sketchy but was a short walk to the town square which was great. What really stood out for me was the exceptional service. Every staff member we encountered from the front desk, to housekeeping, to room service staff went above and beyond to provide excellent service. I was very impressed. We were just passing through and this hotel met our needs very well. I would not consider this a "destination" by any stretch but might stay again if I needed to stop overnight in Mansfield.

Stayed July 2013, traveled with family
Helpful?
Thank MHDailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mansfield Conference Center, responded to this review, August 13, 2013
Dear MHDailey,

Thank you for taking the time to write us a review regarding your recent stay. I really appreciate and wish to thank you for the kind words intended for the staff. This encourages our team members to work even harder and consistently delight our guests. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. I sincerely hope that the next time you are in Mansfield you will give our hotel another try.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Mansfield Conference Center

Property: Holiday Inn Mansfield Conference Center
Address: 116 Park Avenue West, Mansfield, OH 44902
Phone Number:
Location: United States > Ohio > Mansfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mansfield
#7 Business Hotel in Mansfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mansfield Conference Center 3*
Number of rooms: 120
Official Description (provided by the hotel):
Relax, it's Holiday Inn! Rest assured that your stay at Mansfield's only full service hotel will be a trip to remember. . Enjoy our convenient location near Mansfield's most popular attractions including the historic Carousel District, Mid-Ohio Sports Car Course, Amish Country, historic Ohio State Reformatory, OSU Mansfield Branch and so much more. The Holiday Inn Hotel and Suites offers some of Mansfield s finest dining in it's own Murphy s Pub and Grille. Our hotel is packed with amenities a heated indoor pool, whirlpool and recently renovated fitness center. The Holiday Inn Hotel & Suites Mansfield Conference Center will suit all of your corporate needs. We offer banquet and meeting facilities accommodating up to 400 people. We are centrally located to Gorman Rupp, Warren Rupp, General Motors, Med Central, Crane Plumbing, Hyundai-Ideal Electric and many other local businesses. Holiday Inn Hotel and Suites-Mansfield, Ohio is perfect for the business and leisure traveler alike! ... more   less 
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Also Known As:
Holiday Inn Mansfield Hotel Mansfield
Mansfield Holiday Inn
Holiday Inn Mansfield Conference Center Ohio

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