I think that the service and food quality of this Chili's is above average as far as chain restaurants go, but the quality of the takeout food is horrible. I got the mango-chile chicken while dining in the restaurant and it was nice size and juicy. The takeout version was small and dry. The steamed broccoli while dining in was bright green and fresh looking. The takeout broccoli was cooked to mush and was a kind of brown-green that made me wonder how old the broccoli was. I just can't understand how there can be so many inconsistencies coming from the same kitchen, especially considering that the dine-in meal was during a dinner rush and the takeout order was around 8:00 on a weeknight. This isn't the only time that I've been disappointed with their takeout service. The food is never ready remotely close to the estimated time from the online ordering service.
This is the last time I plan on getting takeout from this Chili's.