I Strongly urge travelers to choose another hotel in the Hocking area. Recently I stayed for one night in this hotel and found a very unusual situation that the front desk tried to explain away as a simple ONE TIME mechanical failure with the room heat IN JUST OUR ROOM. However the circumstances didn't ADD UP! Because I DID A SURVEY OF MANY GUESTS & IT SHOWED THEY ALL HAD THE SAME THING HAPPEN IN EACH OF THEIR ROOMS TOO AT EXACTLY THE SAME TIME AND HOUR? NOW HOW IS THAT POSSIBLE IF EACH UNIT IS INDEPENDENT. ALL THOSE UNITS CHOSE THE SAME SAME DAY AND EXACTLY THE SAME TIME TO ALL FAIL AND YET EVERY THERMOSTAT REMAINED WORKING????
The heating unit/thermostat were in perfect working order when we checked into the room & continued to work perfectly over the next several hours. Sometime after 3AM the temperature began to drop but the thermostat continued to function. It would not respond to touch control but still showed the FLAME DESIGNATOR FOR HEAT! By 7AM the room had dropped to 65 degrees.....thermostat was still functioning.
It was a miserable night & The temp outside was 29 degrees.
Most guests we spoke w/got nothing off their bills & not even AN OFFER OF another room yet many were available. One couple who asked for another room were only offered extra blankets!
The usual coffee beverage bar that is ALWAYS open in Holiday Inns doesn't exist here either. It's only open during the breakfast period until 9:30AM and then they lock the doors.
Clearly this is not A PLEASANT EXPERIENCE FOR ANY TRAVELER OR FAMILY UNDER THE CURRENT GENERAL MANAGER KAREN WILLIAMS.
- Official Description (provided by the hotel):
- Welcome to The Holiday Inn Express Hotel Hocking Hills-Logan Ohio. Conveniently located off of Route 33 exit onto Route 664 , within walking distance to the Millstone BBQ restaurant and bar. Beautiful Lake Logan is just minutes away along with Old Man's Cave and it's numerous waterfalls. If you are traveling on business or pleasure our hotel has something just for you. Wake up with Smart roast coffee at our complimentary smart start breakfast bar. Plan some time to visit the local craft and antique shops. Enjoy our 24 hour heated pool, whirlpool and fitness center. The Holiday Inn Express Hotel Hocking Hills-Logan Ohio also offers weekday specials Sunday through Thursday. The Hocking Hills area has some of the best hunting in Ohio Our spacious guest rooms offer free High speed Internet access, free local phone calls, expanded cable with HBO. Our hotel has all the in room amenities that you come to expect, along with forget me items at our front desk. Our friendly staff is waiting for you to stay smart. ... more less
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- Also Known As:
- Holiday Inn Express Logan Hotel Logan
- Holiday Inn Logan
- Logan Holiday Inn
- Holiday Inn Express Logan Ohio