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“We've stayed at this hotel several times, it's close to...” 3 of 5 bubbles
Review of Baymont Inn & Suites Logan

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Baymont Inn & Suites Logan
Ranked #2 of 6 Hotels in Logan
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472 reviews from our community

Traveler rating
    129
    144
    119
    54
    26
See reviews for
190
155
24
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hickory, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed February 5, 2013

I am a student at hocking county community college. and was told the rate for
Inclement Weather Conditions was $35.00 when I get to the hotel I was told the rate was $89.00
because the manager was not there.( and the desk clerk being very rude.) why would the manager have to be there if that is the rate then that should be the rate no matter who checks you in. there were others there from the college that got the $35.00 rate. so why was I not entittled to the same. and then have to deal with the manager's daughter that does not know anything about customer service working the front desk. Very, very very RUDE my point is there should be no Discrimination on who gets the rate and who dosen't when they have a school I.D.

Room Tip: Very bad sevice. rate will not be the same when you get there.
See more room tips
  • Stayed February 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bobo42256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlogan, General Manager at Baymont Inn & Suites Logan, responded to this review, February 7, 2013
I have previously responded to this guest with a personal email regarding this misunderstanding. We DO NOT have a $35 "inclement weather" rate for ANYONE! We do have a special rate available, with conditions, for Hocking College students that need to stay over to attend classes. This guest did not meet the criteria for the special rate for several reasons and was not happy that he could not have the rate he wanted, but only the rate that was available to everyone else in the hotel. However, he did receive a deeply discounted rate as the child of a Wyndham employee for the night he stayed at our hotel. We work diligently with all guests to extend the best possible rate at all times, within the guidelines established by our franchise company and our owners.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JACKSON
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 4, 2013

Older place, not clean up close to the walls. Stayed in the jacuzzi suite and my wife found a chunk of blond hair in there, which would be fine but we both have brown hair. Minifrige made loud noises all night long. Toilet would not fill up with water on its own. Frontdesk asked about our stay and we told them of the problems we had and they just gave us no answer. Didn't write down the problems to be fixed, it was almost like well this is just a general statement they make us ask but we are not willing to do anything about it.

Bed was super comfy and the pillows were very soft, linens were clean. Would have to say that I would not stay here again to much money for what you actually get. I will go to a more updated place that is cleaner.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Josh_J45640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlogan, General Manager at Baymont Inn & Suites Logan, responded to this review, January 5, 2013
As it happens, I was on duty when this guest checked out of the hotel. I spoke with a woman from the room and she informed me by phone of the problems that were encountered. I did apologize and asked if they had called the desk for assistance. She said "NO". We are always truly interested in the conditions that our guests find in their rooms, and do our best to make sure that everything is operating properly. However, mechanical problems do come up even in the best of circumstances. When problems are encountered, we hope that our guests will inform us in a timely manner so that we can correct or mitigate the problems. I am very sorry that this guest felt his concerns were not taken seriously. Valery Junge, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
86 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

Well-kept older hotel that was very clean; standard-sized room with coffee maker. The hotel is quite popular with the local/regional area. Value-priced as Logan and Athens areas can be quite expensive. Breakfast was of the expanded continental variety and was fully satisfactory. There are tourist shops within easy walking distance of the hotel as the area's National Forest is an attraction that attracts hikers, in particular.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DrBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Logan

Property: Baymont Inn & Suites Logan
Address: 12819 State Route 664 S, Logan, OH 43138-9533 (Formerly AmeriHost)
Phone Number:
Location: United States > Ohio > Logan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Logan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Logan 2*
Number of rooms: 60
Official Description (provided by the hotel):
58 room limited service facility located in the scenic Hocking Hills region of Southeast Ohio. Quiet, safe location close to all major attractions. Within easy walking distance of 8 restaurants, and next door to the Midwest Glassware Outlet, Logan Antique Mall and Hocking Hills Crafts & More. We provide a continental breakfast each morning and provide a small refrigerator and microwave in each room. Parking and WIFI are free, and the indoor heated pool and hot tub are very relaxing. ... more   less 
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Also Known As:
Baymont Inn Logan Hotel Logan
Logan Baymont Inn
Baymont Inn & Suites Logan Ohio

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