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“What a waste!!!”
Review of Lazer Kraze

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Lazer Kraze
More attraction details
Attraction details
Fee: Yes
Owner description: Ohio's "Out of This World" Laser Tag & Family Fun Centers! Lazer Kraze is the newest Family Entertainment in Columbus. Located just off US 23 at 459 Orange Point Drive, Lazer Kraze features over 19,500 square feet of family fun which includes: World Class Laser Tag, Professionally Themed Multi Level Arena, Zero Gravity Inflatables Room, Huge Affordable Arcade, Galactic Gaming, Private Party Rooms, Snack Bar with Fresh Made Pizza.
Dayton
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
“What a waste!!!”
Reviewed July 3, 2014

No customer service! Problems that customers have are not resolved whatsoever. The managers/ owner resorts to lying and blaming the customer. Coming from someone who works in customer service this is a no no!!! Not impressed.

Visited July 2014
Helpful?
5 Thank John72910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Visitor rating
    9
    4
    2
    0
    4
Date | Rating
  • English first
  • Any
English first
Catawba, Ohio
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“No Customer Service!!”
Reviewed June 30, 2014

Drove over 100 miles for a birthday party, was very disappointed in this place. It offered unlimited Laser Tag from 6-9, but the place was overcrowded and the kids only went twice.The food was mediocre at best, and prices are outrageous. Tried to return stale nachos, was given a hard time. I would have thrown a fit, but felt posting about this horrible place would be better payback.

Visited June 2014
Helpful?
4 Thank Cat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“no customer service!”
Reviewed June 30, 2014

Waste of hard earned money, as this place was too crowded, offers unlimited tag, but you wait most of the time. Manager didn't care when we complained. HORRIBLE CUSTOMER CARE!

Visited May 2014
Helpful?
3 Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthington, Ohio, United States
Level Contributor
74 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“An Expensive Lesson Learned”
Reviewed June 23, 2014

Took 15 boys to Lazer Kraze in Lewis Center last week. Dropped a quick $400 on admission, drinks, game tokens and a wee bit of food. Deal was 6-9 unlimited lazer tag. I ordered two pizzas initially plus nachos. At 7:30, after 1/2 the boys devoured all the pizza I asked to order more. No was the answer. No. No dough thawed and no time to make more. I asked if I could order outside pizza so they could be fed. No. No is the policy on outside food. I emailed the owner and guess what? After several days of back and forth, I'M THE ONE WITH THE PROBLEM. I clearly am not smart enough to understand when a person tells me no. I misunderstood. I didn't hear them correctly. Now I'm deaf and dumb. I would not recommend spending any time or money at this establishment unless you want to spend a lot of money and be treated as though you are an invalid.

Visited June 2014
Helpful?
4 Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galion, Ohio
Level Contributor
105 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“Prices are pretty decent!”
Reviewed March 9, 2014

Had a good time playing laser tag, the arena is pretty big. The employees have been kind and informative for newcomers.

Visited March 2014
Helpful?
4 Thank jazfromohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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