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“Excellent value and close to Hocking Hills” 5 of 5 bubbles
Review of Holiday Inn Express Lancaster

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Holiday Inn Express Lancaster
Ranked #3 of 5 Hotels in Lancaster
Certificate of Excellence
Galion, Ohio
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent value and close to Hocking Hills”
5 of 5 bubbles Reviewed September 5, 2013

Made a quick run down to Hocking Hills, a great place to hike and buy stuff! But the hotels tend to be a bit higher, and there are not as many restaurants as Lancaster. Lancaster is only a few miles away, so we stayed at the Holiday Inn express, and were not disappointed. A better rate than Logan, a very clean room, a comfortable bed, and we were really surprised by the breakfast, it included hot cakes, biscuits and gravy, eggs, sausage plus all the usual food items. Some really friendly people, so we have no complaints. You need to visit all of the Hocking Hills Parks, absolutely beautiful!!

Stayed September 2013, traveled as a couple
Helpful?
Thank Turner_Galion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, Front Office Manager at Holiday Inn Express Lancaster, responded to this review, October 14, 2013
Thank you for choosing to stay with us! We appreciate your wonderful comments about our hotel and your stay. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    46
    42
    13
    11
    4
See reviews for
43
16
8
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cleveland, Ohio
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

I liked everything about this place. The grounds were clean and well kept, the room was spacious and clean, the breakfast was very good, and the staff were nice and very helpful. I will stay there again..

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ohiobill2250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, Front Office Manager at Holiday Inn Express Lancaster, responded to this review, October 15, 2013
Thank you for letting us know about your great experience at our hotel. We appreciate your comments. We are looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

We stayed in the room that is next to the kitchen where the breakfast bar is prepared. There was a lot of opening and closing of cupboard doors at about 10:00 pm and the next day at about 4:30 am. I am an early riser so it didn't bug me too much. Next time I'll know not to get a room like that again. Breakfast bar was really good and the attendant was really friendly, and even took the dirty plates. She went around to the patrons with a coffee pot and gave refills. For a self-serve breakfast bar it was one of the best I've ever been to. Room was clean, parking lot was nicely laid out, and the rest of the staff was friendly.

Room Tip: Get a room that is not next to the kitchen.
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dmtaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardiner, Montana
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

Because a relative was in the local hospital, I needed a quick room for one night that turned into two nights. I had a king room one night and a double queen room one night. Both rooms were very clean, had extremely comfortable beds with both firm and soft pillows and crisp clean linens, new fluffy towels and washcloths, and Bath and Body Works shampoos. Breakfast was an extended continental breakfast. One morning the selections included small omelets,sausage patties, and sausage gravy with biscuits. Another morning the selections included scrambled eggs, bacon, and sausage gravy with biscuits. They have a pancake maker that, with the push of a button, makes 2 good pancakes in less than one minute. The front desk staff assisted me with directions, restaurant suggestions, and toiletries that I did not have. They were helpful, friendly, and very concerned for my relative. The reason I gave 4 instead of 5 stars is the painfully slow to no wireless Internet in both rooms. I wanted to communicate hospital information with family and friends and had to rely on my personal cellular data instead of the hotel Internet.

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Relaxandtravel200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, Front Office Manager at Holiday Inn Express Lancaster, responded to this review, October 11, 2013
Thank you for choosing to stay with us and sharing your great experience. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, NY
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

I made a quick overnight trip to the Lancaster area and this motel was just what I needed: a clean and quiet place to stay. The room was spacious, the bathroom well appointed and the facility is convenient to the main road through town. The onsite breakfast was adequate but the woman who kept it supplied was exceptional; she was pleasant, refilled my coffee cup and even asked if she could clear my table. I did not expect that level of service!

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maud44136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, August 29, 2013
Thank you for choosing to stay with us. We are happy to hear you was satisfied with our hotel and our service. We look forward to seeing you again the next time you come through Lancaster.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 5, 2013

I frequently stay at this Holiday Inn when I'm in town on business. It is always clean, quiet and the staff is friendly. The rooms are always incredibly clean, almost to the point of being new. Breakfast is average, but on par with similar class hotels. Close to the mall and most restaurants.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sap0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, August 6, 2013
We are happy to hear how much you like us. Thank you for that and come back to see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
state college
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 2, 2013

A VERY nice HIE in a great location. Front desk check-in was easy and friendly. This is in the upper level of Holiday Inn Ex..I really enjoyed my stay and will again when I am in the area. Eating and shopping were extremely close and it is directly off the highway

Room Tip: Rm 210 was good ,however view was not good.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank i-sell-weather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, August 5, 2013
Thank you for choosing to stay with us and thank you for sharing your experience. I hope you do get to come again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lancaster

Property: Holiday Inn Express Lancaster
Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

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