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“Excellent Staff and Location” 4 of 5 stars
Review of Holiday Inn Express Lancaster

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Holiday Inn Express Lancaster
Ranked #2 of 5 Hotels in Lancaster
Certificate of Excellence
MI
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent Staff and Location”
4 of 5 stars Reviewed April 8, 2013

We have stayed at this hotel for the past 2 years for a couple nights during spring break week to visit Hocking Hills. We are very pleased with the great location of this hotel, the cleanliness, and wonderful staff. Rooms are spacious enough for our family. We wish they had a hot tub in the pool area. The beds are not the most comfortable. Location is wonderful, in the heart of plenty of shopping and places to eat. One of the highlights of our visit each year is the wonderful lady who works in the breakfast area on the weekends. While there are limited options for breakfast, it is good and works for our family (kids are always happy). We would return to this hotel, but we really do wish they had a hot tub!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MiTravelin4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review, April 10, 2013
Thank you for sharing. We love to hear what you think.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    44
    39
    11
    8
    4
See reviews for
39
14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lake Orion, Michigan
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 4, 2013

Spent 4 nights in this hotel (beginning of April 2013) and found it to be clean and comfortable. Only downside is that there is no hottub/jacuzzi in the pool area. So, the kids swam but the adults felt cheated. Otherwise, it is a standard issue Holiday Inn Express. Reasonable breakfast- not great but ok. Hot coffee always available in the eating area. Attentive staff.

We stayed in Lancaster to gain access to both Hocking Hills State Park and to Columbus. In truth, there wasn't much in Lancaster, but because we wanted to be able to reach both the park and the city, this was a great half-way point.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BKP60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review, April 5, 2013
Thank you for the wonderful review of our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amanda, Ohio
Level Contributor
302 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed March 14, 2013

It is right where you need it if you are in Lancater for a visit or meeting. The beds are comfy. The place was clean n smelled good. The food was good. The location is it's best things it's got going for it.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank stacicooperhoffmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review, March 18, 2013
Thank you for your kind remarks about your stay with us. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

Stayed here a few weeks ago for work. As others have said, front desk staff was very friendly and got me checked in quickly. Room was clean, everything worked, actually even had HDTV in the room rather than a flat panel that didn't really have hi def service. My bed wasn't as comfortable as others have mentioned, but its a personal preference thing as well. Staff at breakfast was great, limited choices. However, I don't expect a full menu or stocked buffet. Overall good stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 9313902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, February 20, 2013
Thank you for the nice comments about our hotel. Its nice to hear about the reasons you choose to stay with us and the things you like and dislike. It is always our goal to make sure you have a great stay when you choose to stay with the Holiday Inn Express & Suites in Lancaster, Ohio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Park, IL
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 2, 2013

Clean hotel/room, VERY nice and exceptional service all around. Close to everything. I would highly recommend this hotel. And the beds were SUPER comfortable. A great and free breakfast buffet as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hiperf67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
Thank you for sharing your experience at our hotel. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyattsville, Maryland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2013

After traveling many hours, we stopped here and were greeted by very pleasant and kind staff. We got a great room, convenient to the parking area. The beds were comfortable. The only thing that was not too good was the heating. It got a bit too warm with the fan on, and a little too cool with the fan off, requiring some adjustments during the night.
Easy internet access in room. Nice lamps with outlets built-in, saves crawling under furniture to get to them.
The breakfast was ample, tasty, appealing and carefully maintained.
Very nice place.Very accomodating staff. I would stop there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank junezelno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
Thank you for letting everyone know about us. I'm glad you were satisfied with our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
1 review
4 of 5 stars Reviewed December 4, 2012

The staff were very friendly and helpful, and our room was clean and comfortable. It's a convenient location, next to the mall and restaurants. The breakfast buffet was tasty, and our server was friendly and attentive, keeping our coffee cups full each morning. We will definitely stay here again the next time we're in Lancaster.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Abigail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
I’m glad you enjoyed your stay at our hotel. Thank you for sharing your experience. Our staff looks forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lancaster

Property: Holiday Inn Express Lancaster
Address: 1861 Riverway Dr, Lancaster, OH 43130-1494
Phone Number:
Location: United States > Ohio > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

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