This was for a team "holiday gathering" (remember when they used to call them Christmas Parties?), and the place was very crowded (which, to me says, very popular). If you're not into cheese all that much, this place might not be your first choice. They pretty much put cheese into everything except the coffee. Their grilled cheese sandwiches are of brobdingnagian proportions. For that matter, so are most of their entrees. They've put things into a grilled cheese that I never would have dreamt of in my childhood imaginings (with a side of tomato soup). VERY loud, so conversation's a bit of a bummer, but frankly it's just a fun place.