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“Stay away!!!”
Review of El Tango Grill

El Tango Grill
Ranked #63 of 143 Restaurants in Lakewood
Cuisines: Mexican
Good for: Families with children, Large groups
Restaurant details
Good for: Families with children, Large groups
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Stay away!!!”
Reviewed June 25, 2013

Regardless of how good or bad the food is, nothing is worth being treated like dirt by the owner of a restaurant you're paying good money to eat at. The man in the cowboy hat, Antonio, is the meanest, rudest, jerk in the restaurant business. God forbid a mistake was made with your order or an unsatisfactory product is served because Antonio will not pull any punches. The term customer service is lost on this creep. Id rather starve than patronize his establishment. Antonio needs a few lessons on humility and people skills. Steer clear of this place unless over-priced slop and hostile environments is your thing. Here's hoping he's out of business soon!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank TonyBanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Visitor rating
    15
    3
    1
    3
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
Level Contributor
57 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Not what it used to be”
Reviewed August 30, 2012

It used to be so good, it's a shame what it has turned into. I don't even know what happened. As a Lakewood resident, it really makes me sad. They re-use partially eaten salsa (they don't even hide it - in plain sight they'll take salsa you ate out of but didn't finish, pour it into a bowl and serve it to another customer. YUM), if you tip on a credit card your server will not get the tips (the owner pockets it, claiming "tax reasons", I asked because I always ask), and the food has gone down the toilet in the past few years. It's such a shame.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky River, Ohio
Level Contributor
58 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Not again”
Reviewed July 17, 2012

OMG all the cook in a cowboy hat did was swear and yell. looked into the kitchen and saw worker pouring used salsa into container that patron's salsa came from. Food was very good but after seeing they recycled salsa not sure I'd eat there again

Visited April 2012
Helpful?
2 Thank Keith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great FOOOOD!!!”
Reviewed July 17, 2012

Went their for a get together with some friends everybody enjoyed their food. I got the fish burrito, which puts Chipotle to shame! The atmosphere has a real south west feel to it. The service was good and the owner was not rude haha!

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank BradThorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Don't bother”
Reviewed June 24, 2012

The owner is rude and uncouth. He screwed up my order , then called me a pain in the [--] ( he used the expletive) when I told him about it. There are so many other places with better food and service- don't waste your hard-earned money here.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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