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Reviews (1,107)
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Traveler rating
665
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87
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27
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All reviews front desk continental breakfast parking garage within walking distance restaurants and shops downtown area great stay nice hotel love this hotel enjoyed my stay fresh fruit bagels convenient location staff was friendly ksu wedding graduation
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Reviewed January 3, 2018

We have stayed at this hotel twice (both times for hockey tournaments) and we love the hotel. I worked with the group sales staff in order to negotiate a group contract for our hockey team. The group sales staff was extremely responsive as well as accommodating!

Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank D8514YOwendym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam K, Front Office Manager at Kent State University Hotel & Conference Center, responded to this reviewResponded January 5, 2018

Thank you for taking the time to review your stay with us!

It was a pleasure to hear about the responsiveness of my staff and I will forward the information to them.

Let us know if there is any room for us to improve so we can provide you with a 5/5 stay!

Thanks again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018

I Retired from the City of Kent and moved to Middle Bass Island Oh it is great to have a nice place to stay when I visit Kent. Your staff has always been very polite and friendly. I hope that the hotel will always be successful.
Thank you, Gerald Shanley

Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam K, Front Office Manager at Kent State University Hotel & Conference Center, responded to this reviewResponded January 5, 2018

Thank you for taking the time to review your stay with us!

It was a pleasure to hear about the politeness of my staff and I will forward the information to them.

We cannot wait to see you again and furthermore provide excellent service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2018

Very clean, beautiful rooms and Lobby. Felt luxurious uet safe at all times. Parking is $10 across street. Good hot, fresh food. Great choice of breakfast foods with fresh berries and granola. Great coffee and tea.

Date of stay: December 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sandyk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam K, Front Office Manager at Kent State University Hotel & Conference Center, responded to this reviewResponded January 5, 2018

Thank you for taking the time to review your stay with us!

We take pride in the cleanliness of our hotel and it is great to hear these efforts do not go unnoticed!

We look forward to seeing you again and furthermore providing excellent service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017

We stay every year for a hockey tournament. The hotel is very comfortable with good common space. Rooms are large with mini frig and microwave. Beds are average comfort. Walking distance to many restaurants.

Date of stay: December 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Familyof4NewAlbany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam K, Front Office Manager at Kent State University Hotel & Conference Center, responded to this reviewResponded January 5, 2018

Thank you for taking the time to review your stay with us!

We are proud to represent Kent and support the surrounding businesses. It was a pleasure to hear that you explored the many attractions Kent has to offer.

We cannot wait to see you again and furthermore provide excellent service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017

The Hotel is very nice! Excellent service and very clean and cozy rooms! I thought the room price was reasonable and the location couldn't be any better. I would definitely recommend the Kent Hotel to friends, family and colleagues. Thank you for the enjoyable stay.

Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dougcG3777SL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam K, Front Office Manager at Kent State University Hotel & Conference Center, responded to this reviewResponded January 5, 2018

Thank you for taking the time to review your stay with us!

It was a pleasure to hear we were able to provide excellent service.

We cannot wait to see you again and furthermore provide excellent service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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