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Kelleys Island Venture Resort
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Reviews (161)
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All reviewsacross the streetbeautiful landscapingsofa bedpool and hot tub arealiving room arearooms are spacious and cleanflat screenretractable clothes linepool sidedowntown areanegative reviewsb bsget awaymy husband and iperfect sizewest siderelaxing getaway
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141 - 146 of 161 reviews
Reviewed May 18, 2010

Finally a wonderful place to stay on Kelleys Island! You cannot beat the cleanliness, comfort and privacy of the resort. My husband an I have tried just about every single B&B of the island and except for The Sweet Valley Inn (no longer in business)and Morning Glory, they were never this spacious or as comfortable. A bit expensive in season, but the same rate as B&Bs out of season!

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Thank MarbleCliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2009

After repeatedly calling the front desk to have our room cleaned, we were told the cleaning staff had already left for the day. The owner of the hotel was extremely disagreeable about something that for the price of the room, should have been a no-brainer. That evening the power went out on the island and no one from the hotel was available to help. It seemed like they had no idea how to run a hotel and provide helpful, courteous customer service. Each time we had a question or needed something, it was met with a scowl or a delayed response, or no help at all! We love Kelleys Island but we will most certainly NEVER stay at this hotel again.

  • Stayed: June 2009, traveled with family
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8  Thank osusuzyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2009

While the setting was nice, the staff and service was anything but. We had no wi-fi service the entire 2 1/2 days we were there. We had no room service one day, even though we called and specifically asked to have the room cleaned. Then they tried to say it was our fault the room wasn't cleaned. And when the power went out over the whole island one evening (right before dinner), there was not a soul around to help us with flashlights, or finding somewhere to get food, or anything.

  • Stayed: June 2009, traveled with friends
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1  Thank DogMom75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2009

Customer service - NON-exsistant ! Room service - NO, when told them our room was not serviced, they stated we had our do not disturb sign on door(which we did not, ), it was then 3 and no longer would do, did let us have clean towels. They were not at service desk when all electric power went out, even though it was during the limited times they were to be at desk. No WIFI in rooms -perhaps if you were on deck . Definitely were NOT there to make our trip more enjoyable. Very disappointed. They did not care to discuss with us our concerns, very indifferent to any problems.

  • Stayed: June 2009, traveled with family
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3  Thank troubleshooters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2009

We had the best room in the place, loved every minute of our time there. The grounds were beautiful very peaceful and entertaining at the same time. We will return. Thanks

  • Stayed: September 2009, traveled as a couple
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Thank meegee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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