We travel to Cleveland periodically for medical treatments at the Cleveland Clinic. We always stay at Red Roof Inn in Independence, OH for two reasons: proximity to the Clinic and a friendly staff. Cindy remembers us and treats us royally.More
We travel to Cleveland periodically for medical treatments at the Cleveland Clinic. We always stay at Red Roof Inn in Independence, OH for two reasons: proximity to the Clinic and a friendly staff. Cindy remembers us and treats us royally.MoreShow less
Thank-you for writing a review of your previous stays at Red Roof Inn. We're always glad to hear nice comments like yours about our hotel and the staff.
Wishing you health, Jon and the Independence Team
My son and I spent one night here recently. We both agreed that it was a great place to stay at a great price! The staff was very friendly, courteous, and professional. Our rooms were attractive, clean, and comfortable, with plenty of pillows, which is important to me. I loved the fact that there were plenty of outlets too! Overall the amenities were very good for the price of the room, however, I would have preferred to have a hair dryer in the room as opposed to having to go to the office for one. The hotel location was great, easy access into and out of the parking lot, close to restaurants and stores. I would definitely stay here again and I would recommend it to anyone.
We love to read comments like yours as we strive to provide the cleanest rooms in the area! Many guests like you like the new convenience outlets installed in every nightstand. They are great for charging cell phones, iPods and laptops. Thank you for your kind comments and we'll look forward to seeing you again soon. Safe travels!
PRO: Check in was fast & easy, room was clean and recently remodeled with big screen HD TV.
CON: Front desk told me they had to enter the room every 3 days even though I had the "Privacy tab in the door".
I might be moving to another Hotel soon...
Thanks for writing a review on your recent stay in Cleveland. It's so good to hear your positive comments about our new rooms and the cleanliness. We want to insure all of our guests that their room is maintained to the highest cleaning standards and that is why we needed access to your room. We hope to see you again soon!
The rooms were clean and comfortable, but the entire staff really made the stay enjoyable. Especially Kathi on the front desk who always had a great cup of coffee ready. I will stay here again when i am in the area.
Thank you for writing about your experience at our Cleveland / Independence location. I'm glad to read yet another great comment about Kathi, she's one of the best! Thanks for choosing Red Roof.
My wife and I, while on business, stayed five days at this hotel and we have only good words to qualify the service that we received from the staff. After a problem found with heating in the first room assigned, the staff instantly moved us to another room.(upgraded). The room was clean and comfortable. Each member of the staff was very helpful, professional and with an obvious sense of consideration for our needs.
Thanks so much for writing a review about your stay in Cleveland! It's always nice to read comments like yours about the great service my team provides. I appreciate your Room Tip too; that would be our Superior King room which has the larger desk area, microwave and refrigerator - my favorite!
See you next time!
After reading reviews and checking rates at the Downtown hotels we came across this interchange 7 miles south of Downtown. The hotel was recently remodeled and the rooms are very nice - clean and modern. Love the hardwood floor. The staff here was eager to meet our needs; very friendly and helpful. This area of Cleveland is close to everything. During our 4 day stay we hiked in the national park, visited 2 museums, the casino and ate at various good restaurants nearby.
Another nice feature of this hotel is that it is all non smoking which we appreciated. We'll stay here from now on and save about $65 a night!
Dear Alice, Thanks so much for writing a review about your recent stay with us! It's great to hear that we're doing a good job at meeting our guest's expectations. We're proud of our renovation and the staff here does strive to make each guest feel welcome. Thanks for choosing Red Roof over the other hotels. We hope to see you again very soon. Safe travels!