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Red Roof Inn Cleveland - Independence
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Reviews (348)
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All reviewsfront deskroom was cleanopened the doorbob evansrock and roll hallnon smokingfirst floorcoffee makereasy accessmini fridgenice stayrosieclevelandmotelflooringinnssmoke
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Reviewed January 17, 2013

My wife and I, while on business, stayed five days at this hotel and we have only good words to qualify the service that we received from the staff. After a problem found with heating in the first room assigned, the staff instantly moved us to another room.(upgraded). The room was clean and comfortable. Each member of the staff was very helpful, professional and with an obvious sense of consideration for our needs.

Room Tip: For business people who need to write, read or use a computer, reserve a room with an office desk.
  • Stayed: January 2013, traveled on business
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1  Thank Roland M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded January 22, 2013

Thanks so much for writing a review about your stay in Cleveland! It's always nice to read comments like yours about the great service my team provides. I appreciate your Room Tip too; that would be our Superior King room which has the larger desk area, microwave and refrigerator - my favorite!
See you next time!

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Reviewed January 8, 2013

After reading reviews and checking rates at the Downtown hotels we came across this interchange 7 miles south of Downtown. The hotel was recently remodeled and the rooms are very nice - clean and modern. Love the hardwood floor. The staff here was eager to meet our needs; very friendly and helpful. This area of Cleveland is close to everything. During our 4 day stay we hiked in the national park, visited 2 museums, the casino and ate at various good restaurants nearby.
Another nice feature of this hotel is that it is all non smoking which we appreciated. We'll stay here from now on and save about $65 a night!

Room Tip: Our double room had a microwave and mini refrigerator.
  • Stayed: December 2012, traveled with family
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2  Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded January 12, 2013

Dear Alice, Thanks so much for writing a review about your recent stay with us! It's great to hear that we're doing a good job at meeting our guest's expectations. We're proud of our renovation and the staff here does strive to make each guest feel welcome. Thanks for choosing Red Roof over the other hotels. We hope to see you again very soon. Safe travels!

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Reviewed January 7, 2013

My partner and I (we live in California), stayed at this location on a cross country trip, eastward leg from Chicago to Vermont, this past summer. It was a really hot humid day, and we drove in from Chicago to Independence, and stayed one night. The room was nice, the bed was huge and comfortable, the air conditioning worked REALLY, REALLY well, keeping us (and our dogs), nice and cool. The location was convenient, as there was a Denny's and some other restaurants and stores down the hilly little street where the hotel was located, and front desk staff was pretty nice and pleasant. Overall, a good experience. Would stay here again if I were travelling this same route.

  • Stayed: June 2012, traveled as a couple
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1  Thank benbear2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded January 12, 2013

Thank-you for your nice comments about your recent stay and the great service provided by Kathi. I'm glad to hear you enjoyed our new renovation and clean room. See you next time!

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Reviewed December 23, 2012

Kathi -front desk receptionist greeted us and was very helpful with questions we had. We enjoyed our stay. Room was neat/clean. We would get the king size bed/etc.next time/w coffee maker, so we do not have to come down in the morning, to get our coffee.

  • Stayed: December 2012, traveled as a couple
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Thank Gaynelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon B, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded January 4, 2013

Thanks for staying with us in Cleveland and for your kind words about our hotel. In addition to the coffee-maker in our Superior King rooms, you'll also enjoy a larger 37" flat panel TV, microwave and refrigerator, as well as a comfortable work desk. This is all part of our nationwide renovation program going on right now! We'll look forward to your next visit. Safe travels.

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Reviewed November 28, 2012

Visiting family for Thanksgiving we stayed 2 nights here. The rooms are very nice and priced affordably. We were told they recently renovated their rooms. The best thing was the whole place is smokeless - we like not having to smell second hand smoke odor. Everyone we met at this hotel was also friendly. We'll be back at Christmas and stay here again!

Room Tip: Our room faced north and you could see the downtown skyline; it was very pretty.
  • Stayed: November 2012, traveled with family
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Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded December 1, 2012

Thank-you for taking the time to write a review about your recent stay over the Thanksgiving weekend. It's great to hear comments like yours about our new rooms and our eager to please staff. Thanks for choosing to stay with us and we look forward to your return visit.

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