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“Not to bad for the price”

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Red Roof Inn Cleveland - Independence
Ranked #8 of 14 Hotels in Independence
Reviewed September 7, 2012

The hotel has been revamped which is nice if your looking for a cheap place to stay. A lot better then they use to be. If i were in on business this could be a great place to stay. They have free wireless. The thing that sucks is i stayed her with my fiance and lucky we brought her blow dryer. This and an ironing board and iron, normally stocked in all hotel rooms, is missing from the rooms. You can call the front desk and ask for one, but be warned, not the best. My TV remote didn't work for ppv movies. Called front desk to get it fixed, they didn't fix it. I didn't bother we were only there for 2 days. Free coffee isn't to bad. All around i'd day its not bad for the price, 25 more a night might get you more amenities which could be worth in in the long run, vs running to local stores to get a new iron ext....

  • Stayed: August 2012, traveled as a couple
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Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded September 10, 2012

Thanks for writing a review. I'm so glad to read that you like our newly renovated rooms. This is a new brand-wide initiative at Red Roof. Check out more renovated locations in Canton, Ohio, Erie, PA, and many other cities across the country!
We're in the process of evaluating our amenities and plan to add more very soon. As always, we have everything available at the front desk from hairdryers and irons to playing cards and board games. See you next time!

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281 - 287 of 336 reviews

Reviewed August 27, 2012

I have occasionally stayed at Red Roof Inns with some of them being good and others not so good. We found this one to be updated, clean, and comfortable--albeit a little spartan compared to other hotels, it was just fine for one night. However, we were awakened in the middle of the night by revelers who thought everyone wanted to hear their music played loudly at 3 a.m.! It took several verbal complaints by us and calls to the office to get them quiet. I don't know why the police weren't contacted frankly. This is not the first time that we've experienced noisy guests at a Red Roof Inn, so I'll be wary of booking one again. Other than that, it was a fine hotel.

  • Stayed: August 2012, traveled with family
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Thank Flute_Fanatic13522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 28, 2012

Thank-you for taking the time to write a review about your stay this past weekend. I'm so glad to hear that you found your room to be clean and comfortable, and that you like our renovated rooms. I am truly sorry for the noise caused by another guest. Please accept my apologies for my staff's delay in resolving it quickly. If your travels bring you back to Cleveland, we hope that you'll give us another opportunity to provide you a comfortable and restful stay. Thank-you for choosing Red Roof.

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Reviewed August 25, 2012

The stay was great. The General Manager, Richard Mollisson, was very accomodating. I especially liked the service and would definitely visit there again.The restaurants around the area were very good and this location is very easy to get to. I would recommmend staying here to anyone.

  • Stayed: August 2012, traveled on business
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Thank Clinton S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 28, 2012

Thanks so much for writing a review. It's great to read that Richard was very accomodating!
Thank you for recognizing his commitment. I've known him several years and agree that he treats our guests like family, and really sets the tone for our entire hotel team. We look forward to having you as our guest again the next time you're in Cleveland!

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Reviewed August 24, 2012

I ordered the same room on the internet for a stay in Independence thankfully only ONE night and for TWO nights in Willoughby.

INDEPENDENCE was AWFUL. The list of things they did not provide COMPLETELY changes the entire reservation - false advertising.

WILLOUGHBY PROVIDED EVERYTHING THEY ADVERTISED FOR THE RESERVATION!

Just remember that every Red Roof is not going to be what you see on their website!

Room Tip: Don't stay in Independence Ohio!
Stayed: August 2012, traveled with family
Thank enctravelers02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 28, 2012

Thank-you for sharing your experience at Red Roof Inn. Our newly renovated locations like Independence, offer a 100% Smoke-free atmosphere, new modern design flooring, new high end bedding, flat screen TVs and more.
I'm very interested in hearing more specifics about any discrepencies you found in the website. Please feel free to contact me directly to discuss and I will be happy to address them.
Thank-you for choosing Red Roof Inn.

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Reviewed August 20, 2012

We stayed here on a Saturday night because we had plans in downtown Cleveland. It is a good area to stay in. Rates are a little cheaper than surrounding hotels and it is a short drive to downtown. Very convenient, right off I-77 and close to shopping and several restaurants. That being said, the hotel could use some improvements. We did have a remodeled room which was nice and clean but still missing a few things. The room is very small. We had 4 adults staying in one room, it was very crowded. There wasn't a table in the room and only one chair. So besides the beds, no where else to sit. There were only 2 towels and wash clothes, even though the reservations said 4. No iron or hair dryer in the room. Now we did get more towels and they did offer the hair dryer and iron, but we had to go to the lobby and get them ourselves. TV was not great. Only got a few stations and half were fuzzy. Didnt bother us much, as we were only there for one night, but for long term it would've been frustrating. We would stay here again but now we know what to expect and plan according.

  • Stayed: August 2012, traveled as a couple
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Thank TheChandlerGang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 25, 2012

Hello and thank-you for writing a review of your recent stay with Red Roof. I'm glad your newly renovated room was nice and clean. My staff takes great pride in providing fresh and clean rooms at the best price around. We look forward to seeing you again when your travels bring you to Cleveland. Thanks for choosing Red Roof Inn!

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Reviewed August 14, 2012

The staff at the hotel was very friendly and willing to help with anything you needed. The room accomodations are what you expect for a discount hotel. I know the hotel cannot control the caliber of the guests, but there were some pretty shady characters when we stayed there. Nothing bad happened but it was slightly unnerving at times. I know that sounds snobbish and I normally am not sensitive to such things, but it was very noticable especially with many people hanging outside of their rooms.

  • Stayed: July 2012, traveled with family
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Thank GRScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 16, 2012

Dear "G R Scott,"
Thank-you for staying with us and for taking the time to write a review. It's great to hear that my staff provided exceptional service, I will be sure to share your comments with them. At Red Roof we pride ourselves on great service and clean rooms while providing a good value to our guests. If your travels bring you back to Cleveland I hope you'll stay with us again. Safe travels.

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Reviewed August 2, 2012

Even though the hotel was old, some of the rooms have ben renovated and I stayed in one that was. There was used soap in the tub and at the sink. There were nuts and crumbs on the floor . The beds were made and were quite clean. The location was great ! Walking distance to restaurants.BUT someone needs to supervise the cleaners !!!!!!!

Room Tip: Two storey hotel. I booked with Expedia not knowing that I could have booked a lower floor room.
  • Stayed: August 2012, traveled with friends
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Thank johnnym23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandAM, Director of Sales at Red Roof Inn Cleveland - Independence, responded to this reviewResponded August 11, 2012

Dear "johnnym23"
Thank-you for writing a review about your recent stay in Cleveland. I'm glad to hear you enjoyed the renovated room. We have renovated all rooms at this location. I do want to apologize for the housekeeping issues you encountered and I can assure you that they were quickly addressed. Thank-you for bringing them to our attention and we'll work harder to insure there are no reoccurrences. We hope to see you again when your travels bring you back to the area.

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Additional Information about Red Roof Inn Cleveland - Independence

Address: 6020 Quarry Ln, Independence, OH 44131-2202
Location: United States > Ohio > Independence
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
Price Range: $62 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Cleveland - Independence 2*
Number of rooms: 108
Official Description (provided by the hotel):
This property is newly renovated and 100% Smoke-Free! The Superior King room features a King-sized bed, desk with large work area, microwave and mini refrigerator. Our Standard Double features 2 extra long full-sized beds, desk and comfortable seating. All rooms include free wireless internet. This location is within walking distance to great restaurants. 10 minutes to Downtown Cleveland, Horseshoe Casino, Rock and Roll Hall of Fame, and many other attractions. Easy access to interstates I-77, I-480, I-80, I-271, and I-90. ... more   less 
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Also Known As:
Red Roof Inn Independence
Independence Red Roof Inn
Red Roof Inn Cleveland - Independence Ohio

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