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“Nice - but certainly has its flaws”

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Holiday Inn Cleveland Independence
Ranked #11 of 14 Hotels in Independence
Toledo, Ohio
Level Contributor
158 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Nice - but certainly has its flaws”
Reviewed September 16, 2011

My husband is having an extended stay at this hotel, there for 6 weeks due to work. We visit him off and on and during our many stays here we have made a few observations...

*Very friendly and helpful staff
*The rooms dont offer that much - my husband had to request a minifridge and microwave for his room otherwise it was just a standard tv and bed setup
*In the first room my husband was in there was black mold on the bathroom ceiling
*In the second room my husband was in (moved due to the black mold in the first) - the plug for the drain in the tub was broken
*The restraunt / bar downstairs has lots of fun things going on that are fun and entertaining.
*The bar staff are very friendly.
*The booths in the bar are badly worn with many visible rips and tears - they need to be replaced
*There is a pool but no hot tub


We like the place, but its really starting to show wear and tear.

Room Tip: Try and get a room by the elevators
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank OhioTea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
San Jose, California
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 15, 2011

Was there 1 mo ago for 2 nights and what a nice place.. Clean rooms super nice desk people and a great band in the club....

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank BBMORR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarsdale, NY
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 14, 2011

Very nice property with freat staff and a great lounge downstairs with entertainment for a good nightcap after a long day of work. It is only a 15 minute drive to downtown
Cleveland, so it is near everything. Will definitely stay here next time I go back to Cleveland.

Room Tip: Try to stay on the main wing of the hotel. I stayed in the back section of the hotel and I noticed t...
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  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank PECCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Level Contributor
274 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed September 8, 2011

It's great for business trips & stays!
location is between Interstates, close to Cleveland & Akron OH.
Clean & Good amenities

  • Stayed October 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nmbt211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
73 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 25, 2011

OVerall, this is a nice location, close to I-77 and I-480 in southeast Cleveland area. Very large indoor pool and well appointed rooms. Our package included the hot buffet breakfast as well.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DynaDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tottenham ON
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 19, 2011

nice pool and decent lounge with entertainment. Rooms are clean and service very friendly. Excellent shuttle services
Decent mid range hotel for business travel

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GetnThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 9, 2011

This was a business/Family Stay. I was very disappointed. The bathroom smelled like strong old Urine and though I complained and the staff came to clean the urine smell would not leave. I had them replace the curtain and that helped a little but it was the worst stay. They offered to move us but the other rooms had musty old smell. We decided to clean our own bathroom and stay since all rooms were the same. The staff was nice but the rooms need updating. The only thing updated was the flat screen TV and the bedspread. The curtains had wholes and closets were tiny with no doors. The only thing I enjoyed was the sauna and the pool but terrible rooms.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank FamilyontheGo2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cleveland Independence

Property: Holiday Inn Cleveland Independence
Address: 6001 Rockside Rd, Independence, OH 44131-2209
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 14 Hotels in Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Official Description (provided by the hotel):
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

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