Direct Reflection of Poor Management. Other than the friendly breakfast staff, the rest of the staff is completely miserable. This reflects in the lack of customer care.
After getting back from a tournament game at 10:40 pm and ordering over $200 in food only from the bar/restaurant, the hotel manager kicked us out of the lobby. Keep in mind, there were 4 sober couples quietly trying to eat a late dinner. After standing our ground, the security guard cursing at us and telling us to shut up; the police were called.
The hotel staff was completely rude, and could never produce any kind of documentation backing up their requests or claims.
If you want to stay in a military style hotel where the security guard puts you to bed, this is the place for you.
Absolutely ridiculous and worst hotel experience I’ve ever had!
PS - Michele is the night manager and should attend some happiness classes.....or something. Extremely rude!!!!More
- Free Wifi
- Free parking