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Reviews (1,309)
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499
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All reviewshappy hourevening receptionmade to order breakfastomelette stationthe managersfree drinksorder omelettestwo room suitecomplimentary breakfastbusiness centerbusiness tripstaff was friendlycoffee makerrock and roll hallbed was very comfortableatriumcleveland
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1,249 - 1,254 of 1,309 reviews
Reviewed April 28, 2011

Everyone knows how good the breakfast and drinks are with Embassy, but this location has a great staff to go along with those items. What was great about this location is the staff cared about us the guests and the property. Whatever I needed was taken care of at this location.

THANK YOU!

  • Stayed: April 2011, traveled on business
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Thank Nathan02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2011

This is my second time staying at this ES and they've not missed a beat with service and comfort. Rooms are typical Hilton, 2 flat screens in each suite, and very comfortable beds. Made to order free breakfast is always a hit and the fitness center is small, but nice. They still charge for Internet service though. Hotel shuttle to/from airport and will drive you anywhere with a five mile radius of hotel. Good restaurants within that radius and Corleone's is a must for good steak and Italian food. This is the place if you're in Cleveland and I'll keep coming back.

  • Stayed: March 2011
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Thank bogeyboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2010

I travel to the Cleveland area frequently and normally stay at the downtown Embassy Suites. This visit had me visiting southside offices, so I opted to stay at the Independence ES Location. The location was a little difficult to find initially, but easy to get to after we figured it out. It was a very easy drive back and forth to the airport. The staff was welcoming, the facility was clean and quiet. The breakfast was complete and tasted great. I have participated in a few of the evening receptions at other locations and this location could improve their "lite snacks" to make it more attractive to those who don't drink. We skipped the reception both nights and went straight to dinner. There are plenty of restaurants nearby and even more within a short drive.

  • Stayed: November 2010, traveled on business
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Thank disneygoof1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2010

Overall a good experience. Nice entrance, pleasant staff, and a great room. Very nice variety of breakfast items. I would stay there more if the price was a little more competitive.

  • Stayed: October 2010, traveled on business
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Thank e0058088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgthotel, Manager at Embassy Suites by Hilton Cleveland Rockside, responded to this reviewResponded November 30, 2010

Thank you for taking the time to review our property. We appreciate your positive comments about our pleasant staff, great guest rooms, variety of breakfast items and nice hotel entrance. We appreciate your business and comments and have a wonderful holiday season.

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Reviewed October 30, 2010

This hotel has everything for a relaxing time. We stayed on a Saturday night and they were very busy. We did not mind. We received good service. Our room was clean. We loved the view of the atrium from our room. Check in was quick. Parking was handy. There were restaurants/stores nearby. This hotel is at the end of a road, so it was very quiet. I used the business center.

  • Stayed: July 2010, traveled with family
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Thank joicebr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgthotel, Manager at Embassy Suites by Hilton Cleveland Rockside, responded to this reviewResponded November 30, 2010

Thank you for taking the time to review our property. We appreciate your positive comments about our customer service, clean guest rooms, quick check in, free parking and free business center, and close to stores/restaurants. We appreciate your business and thoughts. Have a upcoming wonderful holiday season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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