Despite the various negative reviews, I was completely satisfied with the hotel and the price paid through a major online service. While I would question the validity of the 3.5 star rating, the hotel was more than adequate. The room and bedding were clean, pool was nice, and the staff friendly and professional. The hotel does show some age and signs of wear and tear, but nothing that would compel me to not stay again. It is arguably an average hotel-it serves its purpose and does so acceptably. Nothing stands out, either good or bad. For the rating of 3.5 stars, I was expecting some degree of "wow" factor, ie. special treatment, amenities, etc. However, despite this, I was not disappointed in light of the price paid. The only downsides I thought were the lack of amenities such as a fridge and a complimentary breakfast-things somewhat standard even in lower priced and rated hotels. There is an attached restaurant, but the prices, particularly if traveling with kids, are somewhat high-notably with a 19% service charge for room service plus a $2 service fee. Parking is somewhat inconvenient but not excessively so. You'll likely have to park in back, away from the main entrance and elevator access, which means either carting your luggage to the main entrance or up stairs via the back entrance. To summarize, if you can get a good price, eg. below $65, this is a hotel worth consideration.
- Official Description (provided by the hotel):
- *Recognized by The Knot as a 2013 pick for Best of Weddings!*Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. The Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. ... more less
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- Also Known As:
- Crowne Plaza Hotel Cleveland South - Independence Ohio