Well...we booked our stay at this hotel because they said they had a jacuzzi. Well, let's just say, they had one but it wasn't great. First, it wasn't hot enough and the jets were not powerful at all. I was, to say the least, disappointing. The pool was extremely cold too. The room seemed clean but the softness of each bed (we had 2 double beds) and one was soft and one was rock hard. The bathroom door didn't open enough for you to sit on the toilet without having to sit sideways (yes, I don't close the door when I pee but I had to here). The front desk staff was very pleasant. We had a small problem and had to speak with the female manager and she was rude and hung up on us. She told us she couldn't resolve our problem for a week when the front desk associate said it would be handled in the next day or two given the holiday. I'm not sure I'd recommend this place if you're looking for a nice relaxing stay. How can you have a jacuzzi that you can't adjust the heat and jets? It was just like sitting in a bathtub only I can get my bath water hotter at home.
- Official Description (provided by the hotel):
- *Recognized by The Knot as a 2013 pick for Best of Weddings!*Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. The Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. ... more less
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- Also Known As:
- Crowne Plaza Hotel Cleveland South - Independence Ohio