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La Quinta Inn Cleveland Independence
Ranked #10 of 14 Hotels in Independence
Atlanta GA
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Average Stay”
Reviewed November 10, 2011

Having had a great experience two weeks earlier at the La Quinta Panama City Beach Pier Park my mom, friend and I decided to stay at the La Quinta Inn in Independence OH. We were traveling with two dogs so the pet policy at La Quinta (no deposit or nightly tarrif) was appealing as was the nightly rate for three people. We chose this location as it was close to our ultimate destination and was in a less urban area than the other La Quintas in and around Cleveland. We arrived around 3:30 AM Friday morning and were met by an indifferent desk manager who quickly disappeared into the back office. The lobby is tidy but a bit dated. The exterior is pleasantly appointed and landscaped and the hotel is one of several sharing a main drive along with a steak house, Winking Lizard (casual sports bar fare), Bob Evans and Denny's. This area on the outskirts of Cleveland downtown is more suburban and quite pleasant. We stayed in a King suite on the second floor - Room 218. There was a king size bed and a sofa bed that really was a love-seat size, mini fridge, microwave and work area. The sink and vanity are in the main room outside the bathroom. The windows actually opened which was nice. The room was average, had paper thin walls and some major damage to the floor and ceiling. It looked and felt like there was a large area of thick plywood under the carpet near the entry and a large area of the ceiling had been patched. The first night we were there I had to physically bend the metal safety latch back into place to lock the door. The door didn't seal well and being directly across from a very slow elevator, we heard every word every guest or staff member said while waiting for the lift to come to the floor. We were also near a stair well that had a heavy metal door people kept slamming and vending and ice machines. Guests tended to fill coolers and ice buckets in the wee hours of the morning. The day before we checked out we returned to the room to find neither of our swipe cards would open the door and were told the housekeeping staff probably deactivated the door lock accidentally. The television was very difficult to operate as there was a long delay before channel signal was available. I didn't use the internet so am unsure of speed or whether there was a charge. Having two dogs in tow, we put the Do Not Disturb card in the door each day while we were away from the room, however on one occasion, the housekeeping staff entered the room anyway. Though the housekeeper had been exceptionally helpful and was very polite, it was a bit of a surprise the do not disturb sign was ignored. The room rate included a continental breakfast consisting of bagles, toast, coffee, and fruit. The bathroom floor needed to be cleaned, the issues with the floor, door and ceiling needed to be properly repaired and the entire hotel needs to be updated. The location is convenient and the price is reasonable, but during our stay we only encountered one courteous person at reception who greeted us warmly when we came into the lobby from an evening out. Our housekeeper, Kathy, was great - personable and helpful, she brought us extra linens, helped us open the window and turn on the heat, checked on us in general to make sure we had everything we needed, etc. It seemed she and the one desk clerk were the only civil staff at the hotel. We have not had good experiences with hotels in Cleveland to date so we might end up here again if the dogs are traveling with us but it probably wouldn't be my first choice. I'd recommend this location for other budget minded travelers with pets who want a safe and convenient location near downtown Cleveland.

Room Tip: Don't take Room 218 if offered - it's across from the elevator, stairs, vending and ice mach...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank lexcyn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2011

Our reservation was for two Non-Smoking rooms. We got two extremely dirty ( not even vacuumed ) Smoking rooms , one of it with will broken toilet. When I've went down to check that obvious mistake with the receptionist Lori she told me that there is no one to fix the toilet at that time of the evening ( it was close to 9 pm ) also she said that since our reservation was through Hot wire we should have call the hotel in advance to confirm our two Non Smoking rooms. My argument that we have a small kid and it is unacceptable to refuse to move us to a Non smoking room went to a deaf ears. The moment I left the desk and I overheard the same receptionist Lori offering to the woman next in line a two beds Non- Smoking room. This hotel chain won't be our choice anymore. I do not recommend it even if they offer it for free.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank boston3bears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 23, 2011

We booked this hotel through Hotwire and got an amazing rate! For what we paid, the stay was exceptional. The staff at the desk were all very friendly. The room was nice and clean, the only down side of our stay was that there was a bit of a damp odour to the room. The continental breakfast was great with lots of selection - waffle maker, cereal, toast, bagels, eggs, fruit, etc. There was an HD flat screen TV with lots of channels to choose from. All in all we had a great stay!

  • Stayed August 2011, traveled with family
    • Value
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Helpful?
Thank VLSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boone, North Carolina
1 review
Reviewed September 13, 2011

This hotel was adequate. The rooms were clean. Nothing fancy, but the staff were all quite pleasant and helpful. I would stay again.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank bonny s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 12, 2011

The tub was rusted all over, the shower curtain stunk ( why wasnt it upated like the other hotels with the nice BRIGHT YELLOW STRIPED)? the elevator was broken on the 2nd floor, but the vending was very accessible. All cable was out due to a storm, and we couldnt get any channels at all. The fan blew only FREEZING cold air, and turning it off didnt help either. the comforters are not washed. I went by 3 rooms, and saw the women put the comforters on the ground, make the bed, and pick the comforter back up! DISGUSTING! Please wash your items. We will not be staying at La Quinta again. I would rather over pay for a nice place then pay cheap for a dump you claim to have the best value.

Room Tip: Dont stay here.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank maslon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Columbia, South Carolina
Level Contributor
252 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed June 22, 2011

Our family stayed here in two rooms while visiting the Rock and Roll Hall of Fame and museum. The staff was very accomodating and the rooms were very clean, a little worn, but clean. The free WIFI was excellent. We were on first floor rooms and the coverqage was very good. The furniture had some nicks and scrapes, but not terribly beat up. There was a desk, dresser, two queen beds...the usual for a La quinta property. There was no pool.
The breakfast are was very clean. The breakfast included cereal, coffee, juice, muffins, danish, toast and "make'em youself" waffles.
All in all, I was pleased for the money

Room Tip: Request AARP pricing.
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Goldwingtriker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed January 24, 2011

The room was comfortable enough, but the cleaning left a lot to be desired. Cheap motel.

Pros: cheap ($56/night [taxes incl.]), good central location for what I needed,

Cons: dirty, room key kept losing magnetism

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jccarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Cleveland Independence

Property: La Quinta Inn Cleveland Independence
Address: 6161 Quarry Ln, Independence, OH 44131-2203
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Independence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Cleveland Independence 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
La Quinta Inn Cleveland-Independence Hotel Independence
La Quinta Independence
Independence La Quinta
La Quinta Inn Cleveland Independence Ohio

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