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“Good Place with great accessibility - a bit noisy...”

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Hampton Inn and Suites Cleveland Independence
Ranked #3 of 14 Hotels in Independence
Certificate of Excellence
Reviewed February 9, 2014

We were very excited to stay in this hotel with all the reviews we checked out....it is in a great location, tucked away from the main street; there are plenty of restaurant options for anyone's taste, and the rooms were quite clean and nice looking. My biggest complaint (one of two) would be the noise. Understandable, there were ALOT of families coming in for the taekwondo tournament that weekend, HOWEVER, there is NO need to be SO loud at 10 p.m. that you must wake up the ENTIRE floor, whether above or below you! Our neighbors above were SO loud we had to call the front desk, twice. It was so bad that we contemplated calling the cops at one point - since there was so much yelling and banging. The front desk was apologetic and did check in with us to let say they had contacted the floor above, however, that did make me nervous since our room was on the corner near the elevator.. The other concern was the breakfast - we got there fairly early, about 6:15, but there was little to no fruit available, and the cereal options were pretty shabby. Milk was very scarce as well, and my kiddos thought the sausage was a bit "rubbery" (and these kids USUALLY eat ANYTHING)...there were hoping for bacon, but, who wouldn't?!?! Otherwise, it was a lovely hotel with very pretty rooms, simple and what you would need for a short stay....

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 - 403 of 581 reviews

Reviewed February 2, 2014

I always stay at the Hampton whenever I have to be in the Cleveland area. The rooms are always very clean and the staff extremely helpful and nice. I also love their beds! There are plenty of restaurants close by ranging from fast food to fine dining and it is only a few minutes from downtown Cleveland.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2014

The Hampton Inn in Independence OH is as one might expect - clean, comfortable, efficient. Close to the highway and restaurants, a stay at this property will work for any purpose. My stay was for business and for only 1 night. The Fitness Center was good, the breakfast area was roomy and the rooms were comfortable. They have a snack pantry, rather than vending machines, which is always nice. Not super fancy, but a good place to stay.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

Selected this Hampton for it's location and review on Trip Advisor. I was very satisfied with all aspects of this Hampton and would stay there again. Staff was friendly and I experienced no problems. Easy freeway access and plenty of shopping and restaurants close by.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
2  Thank VicNa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

Great place - clean-staff was wonderful- breakfast was good. Good location - restaurants close- and the compliment cheese and wine was wonderful after along day of work. thank you for your hospitality. CANTON,MICHIGAN

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
2  Thank 666rubyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this reviewResponded January 22, 2014

Dear Valued Guest,
Hello! We hope you are enjoying the New Year and keeping warm as you travel. On behalf of our General Manager, Rich Halmes, myself and our entire staff, we would like to say thank you for being our guest and thank you for taking the time to complete our survey. We truly appreciate your feedback and we hope that you will stay with us again and again while in the Independence area. Thank you and have a wonderful week!
Kind regards,
Kathryn Dieter
DOS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Nice hotel, a little overpriced where there are myriad choices, impossible to find without good directions. If you're going, pay attention to the details close to the property. A good location if your reasons for travel are at the Cleveland Clinic, Independence. No indoor pool!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Fairportion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

We stayed in this hotel after Christmas 2013 and over New Years (6 nights). We were visiting family for the holidays. My wife and I got a hotel room, and our kids stayed at the grandparent's house. We've stayed at other hotels in Independence over the years, and this one was the best we've stayed in (and for a better rate).

Service is outstanding. Check-in was painless. Front desk was helpful throughout the stay.

Breakfast is above average for the style of breakfast served (limited pre-made hot foot, cereal, fruit, yogurt, etc.). If you want made-to-order omelets, you need to stay at a different hotel. However, for this style of breakfast (which is served at similar hotels), the quality and service were great.

Room and bathroom were clean and made up daily. Maid service was timely.

We got hit with a lot of snow during our stay. Hotel worked hard to keep walkways clear. Parking lot was plowed. The parking lot was in better shape than the road.

Location is convenient. Near restaurants and other Independence hotels.

We would definitely stay in this hotel again. It is extremely well run and managed. The staff truly care about serving the guests.

  • Stayed: December 2013, traveled as a couple
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1  Thank bcooper367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Cleveland Independence

Address: 6020 Jefferson Drive, Independence, OH 44131-2189
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Independence
Price Range: $110 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn and Suites Cleveland Independence 3*
Number of rooms: 115
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Independence is conveniently located just 8 miles from downtown Cleveland in the suburb of Independence. Our hotel has 103 guestrooms and suites, accessible rooms and pool to accommodate all of your traveling needs. ... more   less 
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Also Known As:
Hampton Inn And Suites Cleveland Independence Hotel Independence
Hampton Inn Independence
Independence Hampton Inn
Hampton Inn And Suites Cleveland Independence Ohio

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