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“First Class All the Way”

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Hyatt Place Cleveland/Independence
Ranked #1 of 14 Hotels in Independence
Certificate of Excellence
GreenLeadersGold level
Erie
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“First Class All the Way”
Reviewed December 11, 2013

There are many hotels in Independence, Ohio but this Hyatt House is in a class by itself, First
Class, that is. From the time you enter the bright comfortable lobby and are greeted by friendly and helpful staff members till the time you check out, narry a problem of any sorts. Room was great, clean and comfortable, with a seperated lounging section that includes a huge wrap around couch, mini frig, coffe maker and sink. In between rooms is a large flat screen TV which and be viewed on the couch and in the sleeping area, which contained very comforable beds and pillows with the sink and make-up area in that area with the comode and shower in a seperating room. The breakfast nook was super and so was the food. The regular motel foods were highlighed with breakfast sandwiches which can be discribed as "Hyaat-Muffins". Have stayed here many times and will stay again and again, as nothing changes for the bad only for the good. First class all the way

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holysmoley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review, February 4, 2014
holysmoley,

Thank you very much for your kind words about our property. I am pleased our staff and breakfast selections had a positive impact on your stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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648 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Muskego, Wisconsin
Level Contributor
75 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 4, 2013

A little tough to find as its tucked back behind a Cleveland Clinic facility, other than that, it is a solid property. The staff was extremely helpful and friendly at check in. The room was clean and comfortable. Convenient to downtown. The breakfast is excellent.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Ontario, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 25, 2013

As a couple, we stayed here in November for a weekend, while taking in the Pro Football Hall of Fame. Yes it was a little bit of a drive to Canton (about 45 min south down I-77) but we didn't mind at all. Rockside Road has a ton of restaurants and things to do, and it is a hop, skip and a jump to downtown, where you can find the Great Lakes Science Center, Rock and Roll Hall of Fame, and Browns Stadium amongst other things. While there are some areas of Cleveland you want to avoid, the tourist areas are safe.

The hotel itself was awesome--extremely comfortable bed, and very helpful front desk staff. We would not hesitate to stay here again should we come back to explore some more.

Room Tip: We stayed in room 221, which was at the end of the hall on the second floor--fairly quiet room and l...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank byrong21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 16, 2013

Great room, great breakfast.. Nice staff... Loved staying here...I would recommend this location easy access to interstate and downtowns believe that they could have better signs to find from Brookside road. I am not sure how because Cleveland Clinic is so big and blocks view.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Btownboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 14, 2013

When visiting the Cleveland area, unless I need to be downtown I tend to stay here. Most often I am needed outside the main part of the city anyway, so this is convenient. Great location right off of I-77, close to I-480, about 10 minutes and you're downtown anyway if that's what you want to do. Rockside has a ton of good restaurants, fairly easy to navigate to get to them.

For location, it is sort of tucked off of Rockside and although you can see I-77 from the hotel, I really have never heard the highway noise. Pool is nice and standard, and I like to stay down in room 101, it is at the end by the pool, near the door to the parking lot, and it tends to be quiet. The pool sort of sits separate from the main building so you don't get any pool noise either.

Good hotel, good location.

Room Tip: My favorite room is 101.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowling Green, Ohio
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 14, 2013

Overall hotel is in pretty good shape. Our room was adequate save a few minor details (such as the molding around the room separator was hanging by a thread (looks like there was an attempt for repair but apparently Mr Magoo and his nailing gun missed their mark)). During our stay it was rather windy and the windows "whistled" quite a bit due to air leaking.

The breakfast was good...constantly stocked and fresh.

The pool was good...the kids enjoyed it.

We would stay there again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradley g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 11, 2013

Stayed here for a short weekend. The room was really clean, although is could have used a dusting on detail areas (wall divider between bed and sofa). Was pleasantly surprised at the size of the sofa in the room. It easily accommodated all four of us (two adults and two 12 year olds) while watching tv/hanging out. Really liked that it had the separate bar area for coffee and a sink to wash out our cups. There was a small refrigerator, which comes in handy for drinks and food. Unfortunately it did NOT have a microwave. I thought this was a huge minus. Especially after dining out and having leftovers, you either have to eat them cold or throw them out. Yes there is a microwave downstairs in the cafe area, but what a hassle, especially if you have small children or are busy with work that you don't want to really interrupt or just don't want to leave the room anymore.
Shower was nice, good pressure and clean. Bathroom is a little on the small side, but nothing that was a deal breaker.
We didn't get to visit the workout area, but the pool was nice. It was big enough to have several families playing in it without bumping into each other.
Breakfast was good. Kind of basic, but better. First morning was scrambled eggs, sausage, biscuits and gravy, waffles and a variety of cereals/muffins/toast. Second morning was egg,canadian bacon on an english muffin. They had a much better variety than the whole dry cereal and a pastry breakfast you find elsewhere.
We would stay here again, next time we come through Cleveland. It was nice to be near everything without being "downtown".

Room Tip: First floor has rooms near the pool and the smoking/pet area which would seem to be more high traffi...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel66More
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Cleveland/Independence

Property: Hyatt Place Cleveland/Independence
Address: 6025 Jefferson Dr, Independence, OH 44131-2145
Location: United States > Ohio > Independence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Independence
#1 Business Hotel in Independence
#1 Green Hotel in Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Official Description (provided by the hotel):
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio

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