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“Not really worth it”

Werribee Open Range Zoo
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Werribee Open Range Zoo General Admission
Ranked #1 of 22 things to do in Werribee
Certificate of Excellence
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Attraction details
Owner description: Experience an African adventure just 30 minutes from Melbourne. You'll find an amazing array of animals living on 225 hectares of wide, open savannah. On the Pula Reserve Walking Trail, come face-to-face with amazing gorillas, a pride of lions, see monkeys and cheetahs at play and feel the sand between your toes at the new Hippo Beach! Included in your admission price is a 40 minute safari tour where you will find rhinoceros, giraffes, zebras and antelopes grazing together on the picturesque savannah. Don't miss: Wild Encounters: Feed a giraffe, stroke a serval, see amazing animals on the savannah from an open vehicle and, in the new Gorilla Behind the Scenes encounter, get up close and personal with three gorilla bachelors! Slumber Safari: Stay overnight in our luxury safari tents overlooking the savannah. Your stay includes amazing close-up animal encounters, drinks and dips at sunset, and a sumptuous African feast.
Oxford, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Not really worth it”
3 of 5 bubbles Reviewed July 18, 2013

We expected something more. A bit too expensive for what you see. Rather small, you can easily see everything in an hour or so

Visited June 2013
1 Thank Alberto G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,337 reviews from our community

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English first
Level Contributor
126 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
“A bit of a let down”
3 of 5 bubbles Reviewed July 15, 2013

We took our 2 year old son to this Zoo because we looked on the internet and they boast 'Terrific Toddler Tuesdays'. Included in your general admission is an energetic 35-minute safari bus tour for young children and their families. The tours feature puppets, music and lots of animal action. The website states, 'no pre-bookings required' and the tours depart at: 10:15am, 11:15am and 12:15pm.

My husband works nights but took the night off work on Monday so that we could go on Tuesday. We arrived at 11.30 am, paid admission and were told all the the toddler safari tours was full! We were told that we needed to get there really early as they fill up quickly. I advised that it would be really helpful if their website stated this as we had especially traveled on the Tuesday for this feature. The lady was less than helpful and boarder-lined on rude.

Overall we were quite disappointed with this zoo. The Kiosk and Cafe prices were really expensive. A small punnet of average chips were $4.00 and a small coke was $4.50. (take your own food)

We hardly saw any of the animals as they are in huge outdoor enclosures (which is brilliant) so if you want to make the most of your visit, be sure to try and 'meet the keepers; at the allocated time slots. They feed the animals and you can get a closer look. We couldn't do this as we had an energetic 2 year old who would sit still for longer than 5 minutes.

We may go back again when he is a little bit older.

Visited July 2013
2 Thank T0RTIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne-Zoo, Marketing at Werribee Open Range Zoo, responded to this review, July 18, 2013
Hi Tortie,
Thanks for visiting Werribee Open Range Zoo and leaving a review. We are very disappointed to hear of your experience. We pride ourselves on great customer service so will review your comments with our admissions and catering teams. In good news, due to the popularity of the Junior Safari, Werribee Open Range Zoo will be running the Junior Safari tours every weekday at 10.15am and 11.15am.
Kind regards, Zoos Victoria.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Slumber Safari- very enjoyable but cold”
5 of 5 bubbles Reviewed July 7, 2013

We visited Werribee Zoo for the third time on the weekend. It was the first time we had booked in for the overnight Slumber Safari experience. Since we last visited the gorilla enclosure has been completed and as it is July school holidays the park was running the Wild Nights program.

The Slumber Safari accommodation is provided in 10 huts in a fenced off area close to where some of the walks start. It was fully booked when we went. For $900 for a family of 4, it doesn't come cheap but provided a memorable experience. Check-in was at 3pm and we all met in a purpose-built communal dining area close to the accommodation. We were given a run-down of what to expect by the group leaders and given a light afternoon tea of dips and breads then it was off on a bus tour of the park!

Then we had a close encounter with a rhino with their keepers telling us all that we ever wanted to know. They weight the equivalent of close to 2 4WD and all on a herbivore diet!

Then it was time for a buffet dinner. The food was locally sourced from the Werribee area and excellent. Afterwards another walk of the park, it was lightly drizzling and by now it was dark. The park takes on quite a different character in the dark!

Then back to the safari huts for scones and toasted marshmallows.

The tents were very cold with no heating but had electric blankets. The bathroom was outside the hut and would be pretty chilly if you had to nip off to the loo in the middle of the night. Our night was interrupted by the roars of the lions.

Breakfast at 8am next morning then off for another animal encounter (we saw the hippos), Then it was time to say goodbye. The rest of our day we were free to explore the rest of the park at our leisure.

The package entitled us to 15% off items form the Zoo Shop and extra Animal Encounters.

Visited July 2013
Thank Lyn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“The most over priced Victorian tourist attraction and for no good reason”
1 of 5 bubbles Reviewed July 7, 2013

We went tonight to the Night Safari. What a nightmare to find this place in the dark and then to find the tiny circular carpark full..had to park on the side of the road leading out.
Ran towards the entrance through the rain to be halted by a long line of families all standing in the rain! No shelter! We had prepaid too but NO preference is given, you still have to go up to the ticket box.
Most of the park (as small and simple as it is) was out in the open - in the rain. As we had no idea it would be raining the week before we booked, we tried to make the best of the $55 tickets (that includes $55 for kids which is disgraceful)
We used the toilets which were fine then visited the safari shop which was also fine.
Next door to that was a small dark room with a tawny frog faced owl, a bandicoot hiding and a spider, some small scorpions and 2 frogs. I have seen more at the Pearcedale Sanctuary.
Anyway, then the only other place not out in the pouring rain was the cafe. We raced over there through the rain. We got inside to be confronted with a packed cafe with no empty tables or chairs. The staff gave a 25min min waiting time for ALL meals including desserts of slices of cake?! So we had dry & BURNT biscuits and they were EXPENSIVE.
The safari itself we were told to be 10mins early for only to be told on arrival that the driver would be back in 15mins. He was not.
You really can't sit and wait as hordes of people will come racing up to the gate to jump on the open bus which holds a classroom but not as many people as there were (about 100) I mean this is a Sunday night, we thought it would be quiet, would hate to see a busy night!
Cannot understand why this place has been rated so highly. It is SOOO not worth the expense. You can go to the Melbourne zoo for less and kids are free on School Holidays etc, plus it is heaps bigger with plenty more animals.
So disappointed, what a waste of time and money.

Visited July 2013
2 Thank SelinaHillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne-Zoo, marketing at Werribee Open Range Zoo, responded to this review, July 9, 2013
Hi Selina, thanks for leaving us a review. We are really disappointed that you had this experience at Werribee Open Range Zoo and will pass on your comments onto our operations and catering teams. We hope that if you visit Wild Nights at Werribee Open Range Zoo again yourself and your family will be able to enjoy the serval show, fire show and animal viewing. Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo all offer free general admission for children under the age of 16 during the Victorian Government school holidays. Thanks, Zoos Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaconsfield, Australia
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Great day out with young kids”
5 of 5 bubbles Reviewed July 4, 2013 via mobile

Would highly recommend for parents with young children. Price is reasonable as it includes the bus safari, which our kids loved. It kept them engaged and they got to see all of the animals in a short time.

Layout of the zoo is great, doesn't feel crowded and plenty of vantage points to see the animals!

Visited July 2013
Thank mfis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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