We booked the "studio apartment" months in advance from www.wotif.com for two nights. One being January 1st. We telephoned in the morning to ask if check in would be available earlier, no answer. We were nearby at the time so went to reception and pressed the bell several times, no answer. We continued calling the number eventually getting in touch with a lady who, when we mentioned or baby, told us there would be no room in the 'studio apartment' for a porta-cot.. (What kind of "studio apartment" doesn't have 1m×80cm approx floor space?) She was not the politest of people to speak to, stating that it had been that easy for 10 years and she hadn't had any problems. She went on to tell us to look elsewhere for accommodation. She hesitantly refunded us our money.
The place looked quite nice from the outside, and I'm sure would be perfectly suited for a couple. But things like this should really be made clear prior to taking bookings.
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- Also Known As:
- On The Terrace Stanley, Tasmania