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“Terrible!”

Clarendon Arms Hotel
Ranked #2 of 5 Restaurants in Evandale
Cuisines: Australian
Restaurant details
Burnie, Australia
Level 4 Contributor
25 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Terrible!”
Reviewed August 12, 2012

Booked for a group of 4 for a standard counter meal at the local pub on a Friday night for 6.30pm. Upon our arrival 2 other tables were occupied in the restaurant. Our order was taken at 6.45pm. At 7.30 pm there was still no sign of any meals for our table. One of the other tables ( a family group of 8 that ordered well before us)had been receiving meals sporadically over a 15 minute period. An absolute service no no! The other table of 2 that had ordered well before us finally received their meals an hour after ordering. At 7.30pm we approached the staff to ask when our meals would be ready. ( remembering that it is standard counter meal fare - mixed grill and chicken parma etc) They couldn't provide us with an answer stating that they didn't realise that they would be so busy. No apology was offered. ( 3 tables occupied on a Friday night is busy! ) At this point we told them that we would be canceling the order and left after 70 minutes of frustration. Stay away from this establishment. They have no idea how to run a business and have no regard whatsoever for their customers. An extremely disappointing experience!

  • Visited August 2012
    • Service
Helpful?
13 Thank Loz42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

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