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wildtaz2019
Hobart, Australia
Snow escape
4.0 of 5 bubblesReviewed Aug 23, 2019
A fantastic getaway.
Friendly and helpful staff were fantastic at check-in and check-out.
Great rooms, unfortunately the walls seem to be quite thin (or I was bordered by loud rooms).
Room service was great, but I have dined in the restaurant on a previous occasion, and the food is fantastic.

Loved having Paddymelon's & Currawong's on my deck 😍.
They even posed for photos!
Date of stay: August 2019Trip type: Traveled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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653 - 658 of 2,051 reviews
Reviewed August 22, 2019

What a fabulous hotel for our family. Our little girls loved the friendly staff at the reception and restaurant. They were well looked after and well-fed! The fireplace in the lounge is lovely and I was able to relax and read, and had a great relaxing time. Wife slept well as the bed and pillows were supercomfy! To top it off, we had snow on Monday morning and a winter wonderland morning on the boardwalk around the back of the hotel. Take only great memories, leave nothing behind!

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank waynechow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JulianeK249, Guest Relations Manager at Cradle Mountain Hotel, responded to this reviewResponded August 22, 2019

Dear Waynechow,
We are thrilled to hear, that you had a great and relaxing time with us.
Happy our location was perfect for your visit and that our hotel had everything you needed to be fully comfortable.
The Winter Wonderland is looking forward to your return!
Sincerely,
Juliane Krueger
Administrative Assistant

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Reviewed August 22, 2019

Great RACT winter package. Lovely room, great food, very friendly and helpful restaurant staff. Only negative was receptionist on our arrival not very welcoming. Beautiful log fire in lounge was wonderful. Pillow menu a nice touch. Bus service to Dove Lake excellent.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Duncan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JulianeK249, Guest Relations Manager at Cradle Mountain Hotel, responded to this reviewResponded August 22, 2019

Dear Duncanshughes,
Thank you also for your feedback, we are excited to read about your experience. We are glad to hear you were pleased with our hotel and the services we offer. Your comment about our receptionist has been shared and we are truly sorry that we did not provide a warm and welcoming service to you.
We appreciate your feedback very much and we look forward to welcoming you back the next time you are visiting Cradle Mountain!
Sincerely,
Juliane Krueger
Administrative Assistant

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Reviewed August 20, 2019

We have stayed a few times in this hotel, it is always clean and the staff very friendly.
Beds very soft and therefor not very comfortable for us
Continental breakfast quite expensive almost $30 per person

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Manna66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JulianeK249, Guest Relations Manager at Cradle Mountain Hotel, responded to this reviewResponded August 21, 2019

Dear Manna66,
Thank you for staying with us and your feedback on your recent stay.
While we are delighted to know that you visited our hotel again, we sincerely apologize that our beds were not comfortable for you.
It is through feedback such as yours that we may continually improve our services and we thank you for bringing the matter to our attention.
We hope for the opportunity to welcome you again at Cradle Mountain.

Sincerely,
Juliane Krueger
Administrative Assistant

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Reviewed August 20, 2019

This hotel is about 10 years old and in a good elevated position. The accomodation is comfortable and nice and warm during winter. The split level rooms provide a nice sitting area and good view of the bush. This is amongst the best accomodation at Cradle Mountain. There winter deals are good and winter is a great time to visit this area if you have the right clothing. You need warm but also waterproof gear. We also used thermals for added warmth as it can be quite cold at Dove Lake or on night tours. Food and wine expensive but fortunately the service was great in the dining area.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Del255100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JulianeK249, Guest Relations Manager at Cradle Mountain Hotel, responded to this reviewResponded August 21, 2019

Dear Del255100,
Thank you for posting a review of your stay with us. We’re so glad to hear you enjoyed our comfortable and warm rooms and the good view to the bush. Unfortunately, we failed to meet your food and wine expectations. Our team is always looking for improvement to ensure a memorable experience for our guests, and we will share your comments appropriately. We enjoyed hosting you and hope we will be your first choice next time at Cradle Mountain.
Sincerely,
Juliane Krueger
Administrative Assistant

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Reviewed August 20, 2019

Staying in share accommodation has a little inconvenience when comes to using of the toilet facilities. Staying over at Curringa Farm, not recommended to stay only one night (minimum 2 night stay), due to late arrival to the farm we are unable to enjoy the amenities of the surrounding. Overall a very relax and pleasant trip.

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank samuel0h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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