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“Great Stay & Great Service. Cradle Mountain is Beautiful” 5 of 5 bubbles
Review of Peppers Cradle Mountain Lodge

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Peppers Cradle Mountain Lodge
Singapore, Singapore
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great Stay & Great Service. Cradle Mountain is Beautiful”
5 of 5 bubbles Reviewed December 21, 2013

Stayed there 3 nights with friends on a holiday as part of a trip to Tasmania. We stayed in a Pencil Pine Family Cabin. Forgot to take any photos of the interior. But it is perfectly comfortable for 4 people. With a queen bed in the main room and 2 single beds in a small separate room

Pros :
(1) Great Service from all the staff
The service from all the staff at the lodge was excellent. They were helpful and knowledgeable, and also did everything with a smile

2 people especially left a big impression. First was Shaun who was manning the tavern bar & bistro and closing up on the night of December 7th. Big thanks to him, he managed some how to get the kitchen to cook a last order of 3 take-away pizzas for us though the kitchen had pretty much closed for the night. We had arrived late at the lodge. He was also the host for the Wine and Cheese Tasting on December 9th, very fun session. & he had great recommendations on cheese and wine place to see in Tasmania, which we did go to.

Secondly was Michael who was at the reception desk on December 8th afternoon. We were doing the Quad bike tour that day, we were running late and would have missed the wine and cheese tasting session. & he noticed this and had changed our wine and cheese tasting session to the next day before we even came back. The two of them were great. Made the stay all the more great

(2) Nature at your door step
You didn't need to go very far to see nature. There were wombats, pademelons and wallabies walking all over the property or feeding. Refer to photos attached

(3) Great Location
You are within striking distance of all the attractions of the Cradle-Mountain-Lake St. Clair National Park. & there are numerous walks starting from the door steps of the lodge. And barely a 1-minute drive to the Devils@Cradle; a Tasmanian Devil Sanctuary.

Cons :
(1) Would be nice to have free Wi-Fi in the reception/lounge area
Really hard pressed to find anything bad about the 3-days stay there. Would have been nice to have the Wi-Fi at the reception/lounge area for free. But then again you will enjoy the serene and beautiful surroundings so much that who needs or has time for the internet

Conclusion :
Great Stay, definitely first choice place to stay if I come back. Cradle Mountain is beautiful and I so want to go back. I can safely say will be back to both Cradle Mountain and the Cradle Mountain Lodge

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TongHwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide such wonderful feedback on your recent stay.

It is very pleasing to hear that you enjoyed the nature, the location of the property and of course our team of dedicated staff members. I will pass on your comments to both Shaun and Michael.

We hope to have the opportunity to welcome you back to Peppers Cradle Mountain Lodge again soon.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,102 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (421)
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English first
Burnie, Australia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 21, 2013

We had an amazing day and night at Cradle Mountain, spending a day with my 2 daughters being pampered in the Alpine Spa, which was amazing. Then a couple of drinks int he bar before we had dinner in the Lodge. All the staff were so friendly and made our night very enjoyable. The meal was outstanding. We had a great time thank you for hiring such great staff

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shazsarale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide feedback on your recent stay and it sounds like you had a lovely night away.

We are pleased to hear that you enjoyed both the Spa and the Restaurant, although next time you will have to stay for longer!

We look forward to welcoming you back.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 20, 2013 via mobile

Loved our time at cradle mountain. Saw so many animals, wombats and wallabies right near the lodge! Our cabin was spacious, clean with a log fireplace and complimentary port. The buffet breakfast was yummy and had everything you could imagine. Perfect way to prepare for a big day of hiking.

The lodge runs activities through the day. We did the wildlife spotlight tour but it was a waste of money as you can see all of the animals around the lodge.

Great place for couples and families.

Stayed December 2013, traveled with friends
Helpful?
Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide feedback on your recent stay.

We are glad you enjoyed your stay with us and enjoyed the local wildlife and breakfasts.

We hope to have the opportunity to welcome you back to Peppers Cradle Mountain Lodge again soon.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 bubbles Reviewed December 17, 2013

My husband and I chose to stay in one of the Contemporary Spa Cabins at Cradle Mountain Lodge lovely room although next visit would probably opt for the cheaper option of the pencil pine cabin as there is little difference between the two. Fabulous location, staff, comfort and food. If you are not with Telstra your phone connectivity will be poor to non existent, so keep this in mind if it is important to you, we were expecting some business calls and were charged excessively to both receive calls and messages as well as make them, similarly no WFI in rooms and was not available. Only option was to use single internet cafe style computer in lounge for internet access with a fee.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Franca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide feedback on your recent stay.

We are pleased to here that you enjoyed our location, food and team members. In regards to being charged to receive calls and messages this is certainly not the case and I encourage you to contact me on leigh.reid@peppers.com.au if you believe this was indeed the case so I can rectify this for you.

We hope to have the opportunity to welcome you back to Peppers Cradle Mountain Lodge again soon.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

First visit to Cradle mountain. Stayed here with husband for 2 nights in their most budget room option - the pencil pine cabin, and very happy with our choice. Pencil pine cabins are still sufficiently luxurious and spacious with a gas fireplace in room and big windows looking out to a nature view that ensures good privacy.

You will not find TV or internet access in rooms but this is nice as it allows guests to focus on enjoying the tranquillity and being in the beautiful alpine wilderness. We saw a few potoroos outside the window, which was much closer to nature than I would have imagined!

Wifi access was $22.50 for a 24 hours, or $5.50 for 1 hour accessible from only the lodge's tavern and lounge area. I required access to check on work and it was easy and enjoyable to do this in the charming rustic lounge.

This is the ideal location to stay if you are after a nice luxury relaxing stay when visiting the area. We did a lot of walks and saw a lot of wildlife. If you are visiting the Devils at Cradle sanctuary also, it is 2 min drive just up the road and it was perfect to head there after dinner time for the night feeding tour.

Would love to go back again soon!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to write about your experience with us.

We are very happy we were able to assist in providing you with a memorable holiday and we hope to have the opportunity to welcome you back to Peppers Cradle Mountain Lodge again soon.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 15, 2013

Cradle Mountain is our new favourite place to visit, especially because of our experience staying at Peppers Lodge. The staff, restaurants and tours were outstanding, so much so that we can't wait to get back there. I never imagined we would see the wildlife or the scenery that was shown to us by our very informative tour guide, John. We can't stop talking about it!

Room Tip: The King Billy Suite was quiet with lots of wildlife outside the back door.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide such wonderful feedback on your recent stay.

We are very pleased to hear that you enjoyed the dining options and staff, both of which we are very proud of. I shall pass your positive feedback onto John also.

We hope to have the opportunity to welcome you back to Peppers Cradle Mountain Lodge again soon.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed December 13, 2013

Arrived 5 December 13 for 2 days, my children upgraded us to King Billy Suite it was so luxurist, exceptional suite, everything was 5 star including breakfast & dining room, food was so delicious, presentation 5 star! The resort is fantastic & the surrounding area, beautiful walks & saw wombats walking around in front dining room & platypus in pond, we had a wonderful stay & can thoroughly recommend this resort. This was a treat for my 60th Birthday.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review, January 2, 2014
Thank you for taking the time to provide such fantastic feedback on your recent stay.

We are very pleased we were able to provide you with a wonderful 60th birthday and we look forward to welcoming you back at some stage.

Regards
Leigh Reid
General Manager
Peppers Cradle Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Cradle Mountain Lodge

Property: Peppers Cradle Mountain Lodge
Address: 4038 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Lodge)
Location: Australia > Tasmania > Cradle Mountain-Lake St. Clair National Park
Amenities:
Bar / Lounge Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cradle Mountain-Lake St. Clair National Park
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Cradle Mountain Lodge 4.5*
Number of rooms: 86
Official Description (provided by the hotel):
Peppers Cradle Mountain Lodge is a unique wilderness experience, set right on the edge of the spectacular World Heritage-listed Cradle Mountain-Lake St. Clair National Park, just 2 hours drive from Launceston and 1.25 Hours from Devonport. At Cradle Mountain, you'll soon discover that fine food and wine are an unavoidable part of this rustic holiday. This superb escape showcases the best Tasmania has to offer with warm hospitality, sensational locally produced food and wine, breathtaking scenery and magnificent wilderness surrounds. The Lodge itself is warm and inviting with open fires, comfy chairs and cosy spots, perfect for enjoying the postcard views or just relaxing. Around Peppers Cradle Mountain Lodge there are more than 20 walking trails that suit every fitness level. Imagine wandering through towering forests with trees older than mankind. Discover animal and plant varieties found nowhere else on earth. You can trek mountains, explore trails on horseback or mountain bike, and learn to fly-fish - just some of the many activities on offer. And when it's time to relax, guests can indulge in a therapeutic massage or sauna at the Waldheim Alpine Spa - the perfect place to soak away tension and time. Set discreetly within its pristine wilderness setting, Peppers Cradle Mountain Lodge has 86 private timber cabins, offering 4 grades of accommodation. Each provides every comfort you could need, some with spa baths. ** Ecotourism Australia Certification - Want to help the environment while your on holidays? The ECO Certification logo means that you are guaranteed to experience a genuine and authentic tour, attraction or accommodation that looks after the environment. The ECO certification program assures you that certified products are backed by a commitment to sustainable practices and provides high quality nature-based tourism experiences. Note: Any incidentals will be charged on check-out and a 2.0% Credit card surcharge would be applied to these incidentals ** ... more   less 
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Also Known As:
Cradle Mountain Hotel Cradle Mountain-Lake St. Clair National Park
Cradle Mountain Resort
Cradle Mountain Lodge
Peppers Cradle Mountain Lodge Cradle Mountain-Lake St. Clair National Park, Tasmania

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