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“Close to CBD + friendly service”

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Comfort Hotel Burnie
Ranked #5 of 6 Hotels in Burnie
Tasmania, Australia
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Close to CBD + friendly service”
Reviewed November 18, 2012 via mobile

Stayed here for one night on a work trip. Very close to where I was working, very friendly staff, tidy room, reasonably priced and good hearty meals down stairs. An Irish pub next door with Guinness on tap and live music on the Saturday night which I enjoyed thoroughly. Pillows were a bit uncomfortable but I'd recommend it nonetheless.
A pleasant stay.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BC_maximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, General Manager at Comfort Hotel Burnie, responded to this review, January 11, 2013
Wonderful to hear what we aim to achieve is pleasing, see you on your next visit to Burnie :)
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86 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Launceston, Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 30, 2012

The room was great. Service was polite. But 1 sneeky phone call for my address saw me with $150 charge.
Smoking room was occupied during 2 stays and the room state was the same both times. But was claimed was left in a bad state. Amount was refunded but has left a bad taste after the great experiences.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lef12321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, General Manager at Comfort Hotel Burnie, responded to this review, January 11, 2013
Very sorry to see this review, there is more to this comment and I'd be happy to discuss it again with you at any time.
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Travelers are raving about these Burnie hotels

Melbourne, Australia
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 28, 2012

Husband was booked here for a night during a buisness trip, he found the bed hard, shower over bath with poor water preasure and a shower curtain (very old school) there was no foxtel and no breakfast served, you could however get a "breakfast pack" for $10.50 which was 2 kiddy packs of cereal and other stuff...

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toddys91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Hotel Burnie, responded to this review, June 30, 2012
Hi
Thank you for your feedback, it is much appreciated.
We purchased the property in January of this year and have made considerable improvements including, new linens, reverse cycle air conditioning and updated mini bar – we are currently investigating the addition of shower screens to replace the curtains. For future visits however please feel free to let your husband know he is able to request a room with a shower only which he may find more comfortable.
We have fox 1, 2 and news so I am unsure why your husband was unable to access this. If he is having trouble on his next visit reception will be more than happy to accommodate.
I am surprised about the bed as we have numerous compliments from guests on how good our beds are, if you would be kind enough to let me know the room number I will have a look at this and have it replaced if necessary.
We have the popular “Travelfare” breakfast packs in our rooms, they contain a cereal, milk, juice, fruit and a danish. I'm sorry this wasn't of your expectation. This is an interim measure whilst we redevelop our ground floor cafe and bar. When this is complete we will have an a comprehensive breakfast menu available in the cafe.
Once again thank you.
Warm Regards
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Launceston, Australia
1 review
Reviewed June 14, 2012

The Reception staff were very friendly & helpful. The room & bathroom were clean, but there was a hand towel that looked like someone had blown their nose in it, that quickly went on the floor!! We were placed on the 3rd floor 2 doors from the elevator, I should have known right then!! After checking in we were greeted with some kind of power tool being used in the room above us from 2pm until they ceased work at 5pm. At last I thought we would get some peace but the damn elevator never ceased opening & shutting until about 11pm. The elevator is so old it bangs & clatters upon opening & closing & then hums all the way up or down!! It probably doesn't help when the hotel door has no sound proofing at all. When anyone went in or out of their room they all slam their doors, not so considerate on other patrons, which is not the hotels fault but maybe they should look at some solution to the doors being able to be slammed shut. Lastly we got a good 5 hours sleep before the 6am rush of workers staying in the hotel, hence the beginning of the elevator & door slamming. Even better was the return of the workmen above our room started to use their power tools at 8:10am & whilst it only happened a handful of times we were out of bed & left. The street noise ceases late at night but also begins nice & early in the morning, I'm guessing the Burnie local Police aren't too interested in extremely offensively loud exhaust systems.

If the hotel sorted out the elevator & sound proofing their room doors it would go a long way to a much more pleasant stay. Also reverse cycle heating/cooling & not an old oil heater which made the room like a sauna would also be a great idea.

I would advise anyone booking a room to ask to be located bayside & to be nowhere near the elevator. I'm sure this would help greatly in making your stay a lot more pleasurable.

Room Tip: Request a room on the bayside & make sure to be away from the elevator!!
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, Manager at Comfort Hotel Burnie, responded to this review, October 16, 2012
Thank you for your feed back, I have addressed the linen issue with our team and our supplier to ensure this once off is never repeated.
We now have reverse cycle air con and flat screen tvs in each room.
We will also have a new lift early next year - but please let us know when you book and we can allocate you a room away from the lift.
I have been looking for sometime for a solution to the banging doors and hope to have this fixed in the coming month.
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Legana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 14, 2012

My wife and I stayed here because we were on a business trip and the location made it easy as our clients were just down the road. This is the first time we have stayed here. The room was very stuffy and if you open the window up to get some fresh air the traffic road noise is ridiculous you can't even hear the TV. To top things off our room was close to the elevator and all night all you can hear is the elevator doors opening and banging shut as people go in and out. When you have a shower the whole bathroom steams up and everything gets wet as there is no ceiling fan or vents. There was no Tee towel to dry your coffee cup I had to use a towel. Plus when we came into our room it had some sort of smell so we had to open up the window just to clear that out. The MaC Donald's is straight across the road so as you could imagine you could hear young people with their hot cars going in and out till late. Didn't help that when we arrived early afternoon as we had finished our clients early, and when we got to our room there were work man in the roof drilling and making noise like you wouldn't believe so we couldn't even relax after having been up traveling since 4am that morning. Oh and one of the hand towels had fresh stains on it so there is no reason that should have been replace by the cleaners.

Room Tip: Make sure you ask for a room far away from the elevator. you can hear it all night.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Shaun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, Manager at Comfort Hotel Burnie, responded to this review, October 16, 2012
Apologies for the workmen noise, this must have been a temporary side effect of us installing the reverse cycle air conditioning which is now in each room.
I have taken onboard your tea towel suggestion and we will impliment that in the coming weeks.
We are also tackling the outside noise continously with the local police.
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Cork
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2012

This is a great hotel lovely welcome on arrival staff were great and location was fab . Good value
Free parking & paper .

Room Tip: Dock side is quieter
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  • Stayed May 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Elly772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, General Manager at Comfort Hotel Burnie, responded to this review, October 16, 2012
:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 7, 2012

Very clean and fresh rooms with everything you need. Even a bathtub. Rooms on the dock side are probably quieter than the rooms on the main street side where McDonalds is. However they have double glass windows to reduce noise as much as possible. Check in was very friendly and helpful with any information we required was more than happy to move our room to the dockside to ensure minimum noise Even free newspapers. Irish bar downstairs had great range of well priced cocktails and a wonderful bar lady (Deb?...Monday night) who mixed them well. The pub meal scotch fillet steak was also cooked how I asked (a rare find around here) and great value.

Room Tip: Ask about room noise. They will accomodate you if you need to move. The dock side may be quieter.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snail9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comforthotelburnie, General Manager at Comfort Hotel Burnie, responded to this review, April 15, 2014
Thank you for the great review, see you for a steak soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Burnie

Property: Comfort Hotel Burnie
Address: 139 Wilson St, Burnie, Tasmania 7320, Australia (Formerly Bayside Burnie)
Location: Australia > Tasmania > Burnie
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #5 of 6 Hotels in Burnie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Burnie 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
Located in the heart of Burnie, the recently refurbished Comfort Hotel Townhouse Burnie is the perfect base for business or pleasure. Situated two blocks from the city centre and a short stroll to the beach. Conveniently located to all touring routes. Comfort Hotel Townhouse Burnie is the perfect place to make your base as Burnie is the centre of the North West Coast and all surrounding towns and tourist destinations are within easy driving. Comfort Hotel Townhouse Burnie is the place to stay for Corporate Business as all facilities are provided. Only 20 minutes from the Burnie Airport, 2 minutes walk to supermarkets and featuring modern facilities, with 55 comfortable rooms,off street parking, conference & function facilities andlift access. Guests can enjoy a drink, a meal or a flutter in the Townhouse Bar, Restaurant, Lounge and Gaming room. All rooms have air conditioning, private bathrooms, coffee & tea making facilities, fully stocked mini bars, digital + Austar channels, telephone, wireless internet access and room service dinner options. Bedding configuration is either a king bed or queen & single, and several rooms have interconnecting doors to accommodate families. All restaurants and attractions are close and within walking distance, take a penguin tour, stroll along the beach, visit the Makers Centre or enjoy the walking tracks. ... more   less 
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Also Known As:
Comfort Hotel Burnie Tasmania

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