We have been coming to the bridge cafe for years. The owner Mel is lovely and whenever she is working the service is fabulous. However, when she is not the service from the other girls is terrible. Today we went in for lunch. We waited for 20 mins and after getting our own menus one of the waitresses finally came to take our order. She had to repeat the order back to us 3 times as she kept getting it wrong (how can you get a cheese and tomato toastie wrong?). Food came promptly but my order was wrong and had to be sent back to the kitchen. We only go to this cafe as it does have the best cafe style food in Windsor however the service and wait staff are appalling
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