I booked a cottage from Bill and Maria over the Easter long weekend costing me $1800 for 5 days--reading the reviews and rating i expected a certain level of service from them.However the toilet in the ensuite became blocked on day 3 and I was told nothing could be done until after the long weekend which did not help us!!!We were told that we should be glad that there was one functional toilet !!!The mattresses in all the three bedrooms were sagging and uncomfortable--The TV had a set top box and had terrible reception!!! I have stayed at many B&B over the years and this is the first time I have encountered such poor service ESP at such exorbitant costs!!!At the end of our stay I was given a voucher for 10 percent off for our next visit which I dont think I will use!!!!
- Official Description (provided by the hotel):
- Winner 2008 & 2009 Blue Mountains Award for Excellence, Silver Award 2008 Tourism NSW. Luxury chalet apartments for couples at the head of the majestic Wentworth Falls. Whispering Pines Chalet, on 4 acres, adjoins the World Heritage National Park & has direct access to some of the best walking trails in the Blue Mountains. ... more less
- Reservation Options:
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- Also Known As:
- Whispering Pines Chalet Blue Mountains/Wentworth Falls