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The Royal Hotel Springwood
Ranked #2 of 2 Springwood B&B and Inns
Reviewed May 12, 2013

Do not eat here, the food is horrible and it wasn't just my meal. All 13 people at my table had horrible meals most of them could not be eaten. What a shame and a total waste of money. How on earth you can get potato bake and steak wrong is unbelievable. The chips in the kids meal were still frozen. 2 of our guests actually got sick.

  • Stayed: May 2013, traveled with family
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3  Thank Alanac269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (40)
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34 - 40 of 40 reviews

Reviewed November 19, 2012

Your review are from people who perhaps stayed in the hotel and were expecting 5 star. They are unfair and are based on days prior to the hotel renervations and room upgrades. I stay here on regular basis and yes, I do know the staff who have made me and my group welcome on every occaision. My group are very happy with our accommodation as all room have been renorvated. We have never found it dirty in all the years we have been visiting Springwood and as all ready said the management and staff go out of their way to ensure we have an enjoyable stay.
Ted Haslehurst

  • Stayed: August 2012, traveled with friends
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3  Thank SkippySqd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

Stayed here at a last resort with other family members. Musty, dirty, and smelly. Stayed in winter and the heating was inadequate. Cramped rooms. The train station is across the road and the noise (including the commentary over the PA) was deafening. Do yourself a favour and look elsewhere.

  • Stayed: August 2012, traveled with family
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6  Thank JPark18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

Although the renovations are finished, the rooms have not been touched, A couple of the rooms are quite nice, whilst the others are very run down.
The public bar is a very unusual design, unfortunatly do the the poor design you are often left waiting for service whilst the staff are tending to other parts of the bar, or simply hanging around in an area where they can not be seen, Over the past weekend I witnessed two people trying to book accommodation wait for over 30 minutes for the supervisor to appear and assist them with thier booking, during this time, one of the customers went for a walk around town to see if there were any alternate options for them.
The place is modern looking, and has facilities such as T A B, Keno and Poker Machines. Unfortunatly whilst I was there it did not have essentials such as toilet paper.
Over all a pleasant pub to have a drink in, and most of the staff are friendly enough.

  • Stayed: February 2012, traveled solo
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3  Thank Frazer71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2010

Smoke alarm in bedroom had tape on it so it was completely ineffective. Walls so thin that snoring could be heard from adjoining rooms. "Hotel" under "refurbishment"(til 2012!!) i.e. at 7am each morning drilling&hammering!! NO HAIR DRYER,SHOWER MOULDY, NO AIR CONDITIONING APART FROM WINDOW WHICH HAD TO PROPPED OPEN WITH A PIECE OF METAL. TV on top of wardrobe -NO REMOTE SO HAD TO STAND ON CHAIR TO SWITCH ON AND OFF.ROOM NOT SERVICED.ABSOLUTELY DISGUSTING

  • Stayed: September 2010, traveled with friends
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7  Thank WelshAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2010

We travelled over 12K miles to stay at this doss house. The smoke detectors were taped up so that ' clients' could smoke in the rooms. Once you've paid up front you won't see the 'management' for dust - though you will still see the dust. Building work starts at 7am - no need for an alarm call. Rooms not made up - we endured 3 days of unmade beds etc because we were stupid enough to have paid in advance. Avoid at all costs. A Back Packers will no doubt be cheaper & cleaner. I have reported this 'establishment' to NSW Trading Standards on H&S grounds.

  • Stayed: September 2010, traveled with friends
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10  Thank littlesisterWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2016
Google Translation

  • Stayed: January 2016, traveled with friends
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Thank Benjamin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Hotel Springwood

Address: 220 Macquarie Rd, Springwood, New South Wales 2777, Australia
Location: Australia > New South Wales > Springwood
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Springwood
Price Range: $88 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Hotel Springwood 3.5*
Number of rooms: 9
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