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“Service with attitude”

Zizzi - Haywards Heath
Price range: $11 - $25
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Lunch, Late Night, Dinner, Breakfast, Reservations
Description: At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Our Haywards Heath restaurant is located at the end of the High Street, close to Blue Bell Railway Station. And if you’re taking the quick trip from Gatwick or the seaside town of Brighton, stop in and have a bite to eat. Inside the restaurant you’ll find a mixture of drawing, painting and sculpture inspired by the local Bluebell Railway and different aspects of railway life including old posters, technical drawings and typography. Enjoy a glass of Chianti in these relaxed and picturesque surroundings where you can be sure of a warm welcome.Dine al fresco with an outdoor dining area for sunny weather.
Level Contributor
186 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Service with attitude”
Reviewed August 29, 2014

You can never be disappointed with Zizzi and yet this one was quite disappointing, but only because the staff contributed to it. We ordered our food, Salmone Broccoli and Spiedini Pollo with drinks. Our waitress was so miserable that her mood was transferring onto us. She took absolute ages to bring our drinks, with no smile, no nothing! It is really annoying having that kind of service. We were happy with our food and ordered dessert, Chocolate and Strawberry pizza (melting marshmallows, warm chocolate sauce...) sounded delicious, arrived cold, with no melting marshmallows, cold chocolate sauce. We immediately inquired this with our waitress; she gave us funny look, took the dessert back to the kitchen and didn't come back for another 10 minutes. When she eventually came back she said 'sorry, run out of marshmallows, they didn't tell me, do you want to order something else'. I don't know how they could continue with the order without telling us that it will be incomplete. That was all, we asked for the bill and left. She really did ruin a nice evening by having miserable face and attitude. I don't understand people who are working in restaurants and acting this way, she should leave if she is so unhappy there.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Shabtique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Newcastle-under-Lyme, United Kingdom
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Never disappointed ��”
Reviewed August 26, 2014

For a chain restaurant this has go to be one of the best. Always my favourite place to go. Amazing food, great service, stylish decor, perfect for any occasion. We went this time as a family of 6 of all ages, the restaurant was busy as it always is, which in my eyes shows so many people cannot be wrong. The food was fantastic and their new additions to the menu are always gratefully received. Lovely staff, very helpful and nothing is too much trouble. Call in if your ever in the area, a great night out guaranteed.

Visited August 2014
1 Thank Stokiegirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Very good, consistent and nice staff ”
Reviewed August 19, 2014 via mobile

I have been 20 times over the past year and every time they have been consistently good, nice staff and good food the food took less than 5 minutes to arrive and the waiter was extremely helpful I definitely recommend eating here for I will be eating here many more times

2 Thank Barney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nr Tunbridge Wells
Level Contributor
124 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Popular dining”
Reviewed July 26, 2014

Have visited this particular Zizzi a few times and it does have a certain buzz about it.
It boasts an outdoor area, which in the evenings looks very welcoming- all lit up, although it does look over a main road.
The staff are very friendly and helpful. The menu choice is good and as it is part of a chain it does change.
I thought when I visited recently the service was a bit slow but it was busy. It always seems popular and have always booked a table.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank LBJNrTunbridgeWells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lunchtime impulse”
Reviewed July 5, 2014

Took my kids to lunchtime at zizzi's and thoroughly enjoyed it. Lovely waitress and great food kids loved - highly recommend it

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Codge67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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