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“Really poor service” 1 of 5 bubbles
Review of Prezzo - Haywards Heath

Prezzo - Haywards Heath
Price range: $61 - $61
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Kids
Dining options: Lunch, Dinner, Late Night, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Serving irresistible Italian cuisine in casual, friendly surroundings, Prezzo uses only the finest seasonal ingredients to create their award-winning pizzas, as well as other dishes prepared with produce sourced directly from Italy, all at prices that emphasise great value for money. Situated in prime and appealing settings throughout London and the U.K, Prezzo's chic, contemporary restaurant are often housed within historic buildings or buildings of local interest. Whatever the location though, Prezzo consistently offers an outstanding venue perfect for informal dining, business meetings, parties and other celebrations, aided by the charming and welcoming staff. Showcasing Prezzo's widely renowned pizzas, the delicious menus also offer a rich variety of antipasti dishes, creamy risottos and pasta, not to mention succulent chargrilled meats, fresh salads and a range of tasty specials for you to try. Finish up with your choice of Italian wine and coffee, not to mention an indulgent dessert, and you will have certainly enjoyed an exceptional Italian meal that you won't soon forget.
Haywards Heath, United Kingdom
2 reviews
“Really poor service”
1 of 5 bubbles Reviewed May 28, 2013

We have issues with the staff at this restaurant. We asked if we could use a voucher at the restaurant and the waitress said that we could. So happy ordered our fod etc. Meal was average. When we tried to get the bill our waitress wouldn't make eye contact and when the bill finally came we were told that the voucher wasn't valid. That is fine, but they ahould have informed us of this at the beginning of the meal so that we could make a decision to stay and eat or leave. As it was they wouldn't honour the verbal contract made by the waitress. I am deeply dissapointed with this. My advise is to ask to check vouchers with the manager as the staff clearly don't know what they are doing. I won't be going back there again.

  • Visited May 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank vickifs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Visitor rating
    32
    49
    38
    18
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
114 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Good food, nice restaurant, ok service”
4 of 5 bubbles Reviewed May 6, 2013 via mobile

Ordered several sharing plates to start- anti pasto, mixed salad & stuffed risotto balls. Had vesuvio pizza & Eton mess cheescake to follow which were all very good. Great to see chef tossing the pizza dough although only 3 girls serving whole restaurant so had to keep chasing waitress.

  • Visited May 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Amberleyadrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tunbridge wells
Level Contributor
49 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“quick supper”
3 of 5 bubbles Reviewed April 30, 2013

Pleasant "light " pizza with a salad which was quite tasty although a bit thin on the ground with the prawns. We shared an extra portion of chips which were hot but very pale and not exactly cooked through. We could have sent them back as the pleasant waitress asked if everything was ok, but it seemed a bit petty. House wine was easily drinkable and came in different measurements which can be useful. I ordered ice cream, which came without anything eg a biscuit, sauce or sprinkles. They don't cost a lot and would make it a bit more inviting. I think I would try somewhere else next time and check first with trip advisor.........

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank fuzzytunbridgewells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Level Contributor
297 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“Good food, popular but cramped”
3 of 5 bubbles Reviewed March 27, 2013

Just like a previous reviewer, when returning to this Prezzo's recently, I too ate with my coat on, as the restaurant was chilly. Also, everyone seemed to hang their coats on the back of the chairs as there was nowhere else to hang them. As the tables are put very close together I didn't want to get my coat dirty or trampled on. But, the food was excellent & the service was good.

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Food
Helpful?
Thank Biddy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burgess Hill, United Kingdom
Level Contributor
345 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
“Freezing!”
3 of 5 bubbles Reviewed March 24, 2013

Although it was a very very cold day we didn't expect it to be so cold in the restaurant. We went for a bite to eat for Sunday lunch. A couple near us had their coats on. After we had been seated for a while we could see why. The tables seem to be very close together which makes it feel a bit uncomfortable. But the staff are very friendly, and the food was good. We had a voucher but they forgot to take this off the bill, so worth checking as it saved us nearly £10. We sometimes go to Prezzo at the Brighton Marina which is a much nicer restaurant. No complaints about the food, excellent.

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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